iDictate – Digital Voice Blog

“Help” is a comment we have had a few times since the mac daddy of the Olympus digital voice recorder range, the DS-5000 and DS-5000iD was launched late 2008. This new Olympus digital dicataphone, which replaced the sturdy DS-4000, uses the latest DSS (Digital Speech Standard) audio technology known as DSS Pro which produces digital audio files with the extension .ds2

The previous audio format used by its predecessor the Olympus DS-4000 produced audio files with the extension .dss, this audio format was shared between a few of the leading digital voice manufacturers like Olympus and Philips and had been around for a while. Third party voice developers like the Australian NCH company had developed software which could easily play that audio format on a PC and so they and others created software which could use that format. Of note was their highly popular free digital transcription software called Express Scribe.

What we have found lately is the users of the DS-5000 recorders who are utilising the smaller outsource transcription companies are having issues as Express Scribe and other free transcription software is not able to play the DSS Pro .ds2 audio files. Of course for the larger Australian outsource transcription businesses like our sister company The Transcription People this is not an issue.

No need to panic, there is a way around this. Although the DS-5000 by default records in DSS Pro it can be changed to record in the older DSS .dss format, this is called Classic Mode. Setting the DS-5000 to Classic Mode is done via the DSS Pro Dictation Module software and not on the recorder itself. I spent plenty of time trawling through the onboard menus on my DS-5000iD before I did the sensible thing and read the manual!

If you are using a smaller outsource transcription business or your in house typing team uses the older Olympus transcription kits then I would suggest you switch your DS-5000 to classic mode until such time as they have updated their software to the DSS Pro transcription module or purchased a new Olympus AS-5000 digital transcription kit.

Nuance have just announced a new major release for its Windows based voice recognition software, Dragon NatutrallySpeaking. Currently shipping as version 10.0 an upgrade is now available to take Dragon upto version 10.1, this is a free update for current version 10.0 licence holders.

The upgrade to version 10.1 is currently only available for Dragon NaturallySpeaking Standard and Preferred versions. The update for Professional users is planned for Early April 2009.

Be warned people, the upgrade is a monster download. Weighing in at 1.37Gb for Preferred users and 1.22Gb for Standard. So you might want to go grab a three course meal out somewhere nice while it is downloading.

The big news in this release is that Dragon NaturallySpeaking v10.1 supports 64bit Windows Vista system.

Other inclusions in this release add support for IE8 and Firefox 3. Also included is enhanced documentation, including a “Commands Quick Reference” sheet, updates to the install guide and the users guide as well as more updates to the help files and tutorials.

This upgrade is not to be confused with the Service Pack SP1 out earlier this year, which primarily focused on documentation updates and bug fixes.

The upgrade can be downloaded from here:

http://www.nuance.com/vista/naturallyspeaking/Dragon10.1/

You will need you licence key ready, if you can find it just run up Dragon and click on Help, your licence key is displayed in the splash screen.

One of the best features of the Philips digital voice tracer (DVT) models is the ability for the end user to update the firmware in the recorder. This is an easy way for Philips to pass on bug fixes and product enhancements to the recorders without the need for return to base saving the consumer considerable time.

The firmware update is very simple. Basically you USB connect your DVT to your PC or Mac and download the .bin firmware file to the recorders root directory. Once it is there select the firmware upgrade through the recorders menu system and Bob’s your uncle, DVT updated with the latest firmware.

Full instructions and the latest firmware release notes are on the Software Downloads page for each DVT on the Philips Dictation Australia website.

This week we took delivery of the new Philips 880 Digital Voice Tracer. Philips have really made an effort with this new range of digital voice tracers which also include the 860 and 880 models, we finally see Mac compatibility which is a smart move by Philips. Gone is the need to install software in order to retrieve audio from the recorder as was the case in the old voice tracer range, these new models are all simple plug and play. Olympus have for sometime been the only descent Mac compatible digital voice recorders around and with the boom in Mac sales it makes good business sense at Philips to recognise this fast growing, tech savvy user base.

Philips DVT Digital Voice Tracers are Windows, Mac & Linux Compatible

In the box I am impressed by the number of goodies. Along with the recorder and the mandatory instruction manual in 752 languages comes a neck strap (handy), batteries so you are ready to go (essential), USB connecting cable (long so no messing around the back of your PC or notebook), stereo headset (nice touch) and a very nice stereo lapel mic, usually an optional extra for most voice recorder manufacturers.

Philips Digital Voice Tracer - DVT - 880 - LFH0880

The recorder itself is lightweight with the batteries in and about the size of a Nokia chocolate bar mobile phone. There is a sticker right over the built in speaker on the front of the unit which is stuck with that special glue, you know the kind that leaves half the sticker attached as you peel it off. Tad annoying.

Powering up the recorder the display is backlight blue so looks good but the display is big and clear. Flicking through the menus isn’t as intuitive as it could be and some initial manual referencing is required to work out things like changing the recording mode and mic sensitivity.

USB plug and play is a breeze on Winows, Mac and also Linux, the device is simply a USB drive so audio is easily accessed via the voice folders where they are stored.

This is recorder has a PCM mode for better than CD quality recording. In our office testing we did find the audio pickup at close range to be excellent like all recorders however it did seem to struggle a little with voices at the end of a large boardroom table. We did the same distance test with an Olympus WS-210S and the picked up clearer audio from a distance that the 880.

Some will like the ability to play music (mp3 and wma) on the recorder and to listen to the radio. I still find this a bit of a gimic in a voice recorder so we didn’t test these functions although I am sure it playes back music as well as any other USB music player. The ability to record FM radio will also appeal to some.

Summing up, the 880 is a good, cheap voice recorder for close range meetings (max 4 or 5 people) and for single speakers. It is very easy to get the audio off of the recorder no matter what platform you use.

Pros:

• Well priced entry level PCM recorder.
• Easy to use.
• Fast easy transfer of files on all platforms – Windows, Mac and Linux.
• Can be USB powered conserving battery life.
• Firmware is user upgradeable giving the end user access to bug fixes and improvements as they are released from Philips.

Cons:

• Poor audio pickup around larger number of speakers, i.e. large boardroom table.
• Navigating the menus could be simpler.

Look out digital voice recorder world, Philips are making a  big bold statement with their new line up of digital note takers known in the Philips world as the Digital Voice Tracer (DVT).

Some things we instantly like about this new range:

• No more software to install, plug and play USB only which is the way it should be.
• Finally, Mac compatible
• PCM recording introduced in the 880 model at a bargain price
• Value for money, these are cheap recorders for the quality you get

Click for the Digital Voice Tracers on the Philips Dictation Australia website.

A casual chat with Olympus Australia today revealed that their middle dictaphone in their current product range, the DS-3300 has been put to rest and is no more, it has ceased to be.

For the eager Olympus price watchers out there, which is probably just me, you would have noticed that in their price changes on 1st February 2009 Olympus set the RRP of the DS-3300 to the same as the DS-2300, this was to run out their remaining stock.

This now leaves only two digital dictaphones in the current Olympus voice range, the low end DS-2300 and the top end, new design with new software DS-5000 & DS-5000iD models.

My suspicion is that the DS-2300′s days are also now numbered. We have already seen the DS-2400 on the Olympus America website for some time now, as soon as that arrives in Australia we will see the end of the DS-2300 and it’s accompanying AS-2300 digital transcription kit. When in 2009 will that be? No specific date as yet but our guess would be within the next three months so Q2 2009.

Also discontinued was the VN-3100PC, no tears shed over that decision. It was not one of my favourite voice recorders. We are still waiting patiently for the new VN-3500PC and VN-5500PC note takers to appear.

Users of Dragon NaturallySpeaking version 10 Standard, Preferred, Professional and Legal editions should upgrade their software to the new Service Pack 1 recently announced by Nuance. The SP1 includes the usual bug fixes along with a whole host of new features and improvements.

Dragon NaturallySpeaking Service Pack 1

Download the service pack here.

Here is the detail from their SP1 release notes:

Issues resolved in Service Pack 1:

New Features:

* New options are now available for enabling/disabling the following quick formatting commands:
o Delete/Cut [XYZ]
o Copy [XYZ]
* New formatting option “Caps Lock key overrides No Caps/All Caps/Cap commands”. When this option is enabled, text case will be formatted based on the keyboard Caps Lock key.
* When starting Dragon NaturallySpeaking 10 in Tray Icon Only mode, a balloon pop-up will appear above the microphone alerting the user that the DragonBar is hidden.
* When prompted for the Windows Username and Password to schedule Accuracy Tuning or Data Collection, it is now possible to turn off Accuracy Tuning or Data Collection by selecting “Do not display again” on the “Windows Username and Password” dialog.
* If the microphone was on or asleep when starting audio file transcription, the microphone will be in sleep mode when transcription finishes.

Accuracy Tuning and Scheduler:

* Scheduled tasks for Accuracy Tuning or Data Collection cannot be run when Dragon is running. The Accuracy Center no longer states the task completed successfully if it could not be started.
* The message “You need to increase the size of the acoustic archives” is no longer displayed when saving a user profile that does not have a full acoustic archive.
* When upgrading user profiles from a previous version that contain large amounts of training data, some training data may not be used, resulting in decreased accuracy in version 10. Upgrading the user profile after installing Service Pack 1 will use all training data available.
* Improved correction handling so actual corrections will not be discarded. The result is faster improvements to dictation accuracy when making corrections.
* Automatic adaptation of user profiles created without training will no longer appear when transcribing a sound file.

Application Support:

* Improved interaction with HTML based windows when running as a Windows Restricted User. This includes Internet Explorer as well editing/creating HTML messages in Microsoft Outlook.
* The “Page Down” command now functions properly in Microsoft Outlook 2007.

Commands:

* When using Mozilla Firefox with the “Require click to select HTML hyperlinks” option turned on, it is now possible to say the “(number)” as well as the original “Choose (number)” command to select a specific link.
* It is now possible to create commands that use abbreviations and expanded form without causing recognition as text (i.e. Mr. or Mister, Dr. or Doctor).
* “Clear delimiting characters” command properly removes fields entered into a table in Microsoft Word.
* In the Spanish version, the commands “ditar selección” and “ditar todos” have been fixed. They are now “editar selección” and “editar todos”.
* In the German version, using the command “verbinde das” to compound two words will no longer remove the capitalization.

Correction:

* Improved correction suggestions based on the context of the word or phrase being selected.
* Correction menu and spell dialog now include non-formatted suggestions.
* Extra spacing is no longer left after cutting or deleting a word or phrase.
* Corrections will no longer be marked with a green asterisk in the vocabulary editor.

Dictation:

* When dictating large amounts of text into an application a message will appear stating that “Dragon has reached the maximum amount of speech data that can be saved.” This message will no longer appear multiple times per application session.
* When dictating in Spell Mode, spaces are no longer entered.
* Dictating any punctuation in the middle of a line of text will no longer delete existing text before or after the insertion point.

Automatic Text Formatting:

* When dictating a custom phrase at the beginning of a paragraph, the entire phrase will no longer be capitalized.
* Improved number formatting.
* Word Properties will now preserve the number of spaces specified in the written form or alternate written form.
* Dictating a comma into existing text will no longer insert a space.
* Improved formatting of the word degree(s).
* Improved formatting of “Mister” and “Doctor”, including the appropriate abbreviations.
* Improved formatting of dates when “dates as spoken” option is selected.
* When dictating times in the Spanish version, “las/la” will no longer be removed during formatting.
* When dictating a number after a comma in the German or Dutch versions, the comma will no longer be shifted to the right, connecting to the number.
* Improved handling of Dutch Zip Codes in the Dutch version.
* Using a colon in the Dutch version no longer inserts a space before or capitalizes the word after.

Miscellaneous:

* It is now possible to change word properties for words with special properties.
* The product’s serial number is now displayed in the Help > About Dragon…
* A warning message will now be displayed indicating that dictation in EMR applications is not supported in non-Medical editions.
* Improved handling of Results box tracking and anchoring.
* Improved handling of speech data when changing dictated words using the keyboard.
* It is now possible to upgrade version 9 user profile with an Austrian Legal Vocabulary to version 10.

Data Distribution Tool (nsadmin):

* Customized word properties are no longer lost when distributing vocabularies using the Data Distribution tool.
* Distributing commands that use list variables to systems that already have the same command, will now overwrite the existing command. A duplicate command will not be created.
* It is not possible to distribute a version 10.0 vocabulary using the Data Distribution Tool after installing Service Pack 1. An error that the vocabulary is corrupted will be displayed. The vocabulary must be exported from a Service Pack 1 installation before distributing.

Welcome to the start of what I hope will be a long and interesting voyage through the world of digital voice, be it recorded on a dictaphone or notetaker or recognised by your PC or Mac.

The digital voice recorder world in Australia has long been dominated by Olympus Voice and closely shadowed by Philips Dictation with the likes of Sony and Panasonic tagging along for the ride. Currently there is a resurgence in sales of digital voice recorders and dictaphones as die hard analogue users find they can no longer replace their antiquated tape recorders with something that whirs and clicks and the younger generation are finding out that they no longer need to stay awake during lectures, they can just record it for later reference.

We are also seeing digital voice recorders appearing in the non traditional work place environments. We recently sent a trial recorder over to the rescue crew at Perth airport where they plan to have recorders around the neck of rescuers during an emergency so they can analyse what happens during a rescue situation. Financial advisers use them to record client adviser meetings to cover themselves for compliance and for a record of what was actually recommended to clients in case a review needs to be made some years down the track. Lecturers place them on the lecturn and make the audio available via websites and podcasts to people who missed or couldn’t make their lecture. There is a wide and varied reason for using a digital voice recorder or dictaphone in your life or business.

Voice recognition has also advanced in recent years. Now we have speech recognition software for Windows (Dragon NaturallySpeaking) and also for Mac (MacSpeech Dictate). They both share the same highly successful Dragon voice recognition engine from Nuance whose accuracy is astounding. Again appealing to a wide and varied audience from the home student talking their essays, professionals dictating letters, notes and emails and also the physically disabled who can now control their entire PC using the power of voice.

In this blog we plan to bring you the latest news from the digital voice world, reviews and demos of products and handy hints and tips to help you get the most out of whatever digital voice product you use.