Upgrading your old to to new - move transfer olympus dictation transcription module key serial licence

Upgrading Your PC – Move Your Olympus Dictation or Transcription Module Licence

Congratulations, you finally went out and splurged on the latest and greatest Windows PC or Mac, maybe as an upgrade or maybe because your last machine ceased to be and could no longer keep up with the pressure of daily use. During the long winded transfer of software and restore of data from one to the other you have got stuck on your Olympus software, dictation module or transcription module on Windows, DSS Player Plus if you are on a Mac.

Typically when people upgrade they come across one of these scenarios: Either you can’t find the original Olympus software installation CD or you have the install CD but can’t find your software licence. Sound familiar?

Your software licence is unique to you and only you know the licence key that came with your Olympus transcription kit or digital dictaphone. Olympus do not store or link individual licences to purchases, neither do the resellers. It is therefore very important to keep a copy of your software licence key which is on a square piece of green paper the size of a CD cover. Apologies for the poor quality image of the licence certificate below. Note that the certificate shows the serial numbers for both Windows at the top (RT51 number in this example) and Mac at the bottom (8260 number in this example).

Olympus License Id Number Certificate

Olympus Licence Id Certificate Showing Windows & Mac Serial Numbers

 

Finding Your Olympus Licence Key – In Your Software

You can also find your licence key through the Olympus software itself. For ODMS R6 (Olympus Dictation Management System) or DSS Player Pro R5, dictation or transcription module, simply click Help then About Dictation Module or About Transcription Module and your software licence key will be displayed as per below:

Olympus ODMS DSS Player Pro dictation module licence key serial number

You Olympus Dictation Module Licence Key – Windows

 

Olympus ODMS DSS Player Pro transcription module licence key serial number

Your Olympus Transcription Module Licence Key – Windows

The software CD for the transcription module and the dictation module, both DSS Player Pro and ODMS, look exactly the same. You licence key itself defines which module you install so by looking at the CD you can not tell, in fact the CD can install either the dictation module or the transcription module depending on what licence key you enter. From your licence key you can tell which software you have, the second letter is D for dictation module and T for transcription module. The third character which is a number defines your version so 5 is DSS Player Pro R5 and 6 is ODMS R6.

  • Licence key starts RD5…. – DSS Player Pro R5 : Dictation Module
  • Licence key starts RT5…. – DSS Player Pro R5 : Transcription Module
  • Licence key starts RD6…. – ODMS R6 : Dictation Module
  • Licence key starts RT6…. – ODMS R6 : Transcription Module

On a Mac, the Olympus software is called DSS Player Plus and is the same software regardless of whether it came with a digital voice recorder or transcription kit. There is no concept of a separate transcription or dictation module (yet). Similar to Windows, by selecting DSS Player then About DSS Player will show your licence key number along with your current version of the software.

Olympus DSS Player Plus v7 Software Licence Key Mac

Your Olympus DSS Player Plus for Mac Licence Key – Dictation & Transcription

 

Olympus Single Install Licence Key

The software supplied with the digital voice recorders, dictaphones and transcription kits is a single install licence. This means it can only be installed and used on one computer, PC or Mac, only. By installing the software and using the same licence key on multiple computers is a breach of licensing and you will be pinged, meaning you will be locked out of the software. So when transferring software from one computer to another you should bear this in mind. It is recommended that you follow these steps:

Make sure you have your licence key before you start the install on the new computer

Do not have your Olympus software running on your old (internet connected) computer

Install your software on your new computer and verify the licence key activates your software

Uninstall the software from your old computer via Add/Remove Programs on Windows and drag to trash from Applications on Mac

I Have My Olympus Licence Key But Can’t Find The Software CD

All Olympus parts are replaceable, of course at a cost. If you have your licence key you will typically have to buy a new licence key just to get the software CD you need. At Dictate Australia we won’t sting you for this, if you need a copy of the software please contact us and we will give you a copy of the software for free. Outside of Australia speak to your local Olympus Professional Audio Reseller and see what they will do for you.

I Have My Olympus Software CD But Can’t Find The Licence Key

In this case, the details above showing how to find your licence key will help you unless of course your computer had died and can no longer be booted to access the licence key from the software. Unfortunately the only way out of this is to buy a new licence key from your favourite Olympus Pro reseller, hopefully us in Australia or contact your countries Olympus outside of Australia. Some of the part numbers you will need are:



DSS Player Pro R5 licences are no longer available in Australia. If you previously had DSS Player Pro installed you will need to update to ODMS. ODMS will work with all Olympus digital voice recorders that use DSS Player Pro. For transcription you will need either an RS-28 or RS-31 USB foot control, RS-26 is no longer compatible.

Mac users : as the software for transcription and dictation is the same on Mac then you should buy the AS-7001 and save yourself some money. AS-7001 will work with your transcription foot pedal (RS-28 or RS-31) on your Mac.

For reference here is the Olympus Australia reference to this issue on their Audio FAQ website : click here

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12 Responses to Dead PC or Upgrading Computer? – How To Transfer Your Olympus DSS Player Pro, ODMS or DSS Player Plus Software Licence

  1. Clive Balchin says:

    Find your site via a Google search
    “Olympus license ID number showing illegal” did as desperate last measure. Your site answered my question and made my day. Unfortunately I am based in UK or you would have become my favourite Olympus pro reseller
    Thanks and Cheers

    Clive Balchin

  2. Morven Andrews says:

    I have an Olympus Digital Voice Recorder WS-832 that I was hoping to use with an RS26 foot switch (from AS-400 PC Transcription Kit). I have upgraded my computer to a Macbook Pro (currently running OS X Yosemite 10.10.3). Is it possible to use this foot pedal with this system?

  3. Dave says:

    Hello Morven

    Unfortunately no, support for the RS-26 was dropped some time ago by Olympus in their more recent versions of their transcription software. Also, to use an Olympus pedal you must have a licenced version of their software which is current DSS Player Plus v7 for Mac or ODMS R6 Transcription Module for Windows. Both these applications will only function with the RS-28 or RS-31 USB foot pedals.

    To help you transcribe the audio from your WS recorder, which will likely be in mp3 as that is the easiest format to work with on both Mac and Windows, you could use the free version of Express Scribe from NCH.com – you could the use hot-keys to control audio playback.

    The Olympus transcription software and pedal is more aimed at the professional transcriber who would be transcribing multiple audio formats and audio that is encrypted.

    Hope that helps.

    Dave
    Dictate

  4. Morven Andrews says:

    Many thanks Dave
    That’s very useful info – and saves me several more hours trying to find a (non-existent) way round this. I will give Express Scribe a go. I had already downloaded this, thinking I might be able to use with the foot pedal, but the hot-keys sound the way to go.
    Morven

  5. Michael says:

    Hi I have Dss Player Pro, the Cd & License. The issue is the old computer has crashed & will not boot to allow us to uninstall the Dss from the old computer. Therefore it appears the license is registered to the old computer. Are you able to assist with a solution to this issue?

  6. Dave says:

    Hello Michael

    You should be fine to install the software on another PC and re-use your serial number. Issues arise when you run the software using the same licence key at the same time, as your old PC is unable to start you will still be running just the one instance of the installed licence.

    Hope that helps.

    Dave
    Dictate

  7. Clark says:

    Dave,

    How do we know we are locked out and how do we [unlock] ourselves?

    Thanks!!

  8. Dave says:

    Hello Clark

    There will be a message which indicates a violation with the licence key, I don’t recall the exact text. It will be obvious that you have used the same licence key running on two or more devices.

    I hope that helps.

    Dave
    Dictate

  9. Cynthia says:

    I have a user on an enterprise PC who was recently upgraded to Windows 10. Her old PC was reimaged and installed for another user (software wasn’t uninstalled prior to reimaging) and she received a replacement PC. The software was installed on her replacement and when she starts the transcribing software she gets the following message: “The number of DSS Player Pro copies installed exceeds the maximum number of licenses allowed”. I have uninstalled and reinstalled the application (on her existing machine) with no change. How can I resolve this issue for my end user?

  10. Dave says:

    Hello Cynthia

    Thank you for your comment. Your issue is caused by the same licence key being used on more than one computer. The Olympus software is a single install licence so you need a unique licence key/serial number for each install.

    For DSS Player Pro your licence key will start either RT5xx (for transcription module) or RD5xx (for dictation module). As you will see from this post you can tell what licence key is being used by selecting Help then About. You will need to either buy a new licence key to the second install or locate your second licence key if you had already bought one, the licences come on a green square piece of paper.

    For dictation module you need part Olympus AS-7001.
    For transcription module you need part Olympus AS-7002.

    Please note that DSS Player Pro is no longer supported or available for purchase from Olympus. You will need version 6 of their software which is now called ODMS rather than DSS Player Pro. ODMS stands for Olympus Dictation Management System.

    I hope that helps.

    Dave
    Dictate

  11. Nigel Mackay says:

    I have a DS 3300. I want to transfer files onto my PC and then use Dragon to transcribe the files. I have the serial number originally supplied with the recorder which was DSS Player Pro Release 4.8. The computer I have now runs Windows 7 64bit. It is incompatible with Player Pro Release 4.0.8 . I read that Release 5.0.8 is compatible with Windows 7 64bit. Olympus australia directed me a site where I could download Release 5. But trying to install this I am told that the serial number is illegal. I wondered if there is anything I can do other than purchase ODMS AF7001 software or buy a new dictaphone. Grateful for any advice on this

  12. Dave says:

    Hello Nigel

    Apologies for the late reply to this, I initially missed your comment.

    Yes Release 4 is long discontinued and not compatible with Windows 7. Release 6 (ODMS) is the latest supported version, you can download and install it in trial mode which will give you 60 days of free use – details in our blog here: dictat.es/trial

    However you don’t need the software to send the file to Dragon. The DS-3300 from memory records in .dss audio format, a format that Dragon accepts. Just USB connect the device and get the file off the recorder and into Dragon. By installing the Olympus software this just gives you the ability to playback the .dss audio on your PC.

    I hope that helps.

    Dave
    Dictate

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