Review: Philips 2310 & 2320 USB Foot Control – Express Scribe Compatible

In the dark and mysterious world of transcription, well not really dark and mysterious just needed to make it a little more exciting than it really is, the most common software used by transcription typists is Express Scribe from NCH SwiftSound. This is great software for two key reasons, 1) it is free $0 2) it is Australian made, NCH Swift Sound are an Australia company based in Canberra.

Ergonomic design of the Philips 2310 and 2320 USB Foot Control - Express Scribe Compatible

Primarily because of key reason 1 above this makes it very popular with the army of Virtual Assistants (VAs) around the world who like to include transcription in their portfolio of services offered. Sure on its own Scribe works really well and for some, especially those with no transcription experience, having no footpedal is not a big deal. But for the serious transcriptionist or for people converting from analogue transcription kits (ahh those trusty Pearlcorders), a good reliable foot pedal is a must.

If you are an Express Scribe user on Apple Mac then i’m afraid the following information is not for you. The Philips USB foot controls are only compatible with the Windows version of Express Scribe.

Discontinued Philips 6212 - Ugly brick of a USB Foot ControlThis is where the Philips USB transcription foot controls come in. Having recently gone through a make over they have been transformed from the older ugly square brick look of foot pedal (like the LFH6212 to the left) into a more ergonomic, sleek modern look with a couple of layout options in the Philips 2310 (LFH2310/00) and Philips 2320 (LFH2320/00) models. 

Both the Philips 2310 and 2320 come with three foot pedals. The middle pedal is long, thin and along the top on the 2310 model whereas the 2320’s middle pedal takes up a larger middle area. The pedals are supplied with a Philips driver disk however this is not required, they are pure plug and play pedals and can be setup in around one minute. 

Once your USB foot pedal has been connected and recognised by your computer fire up Express Scribe and find your way to the Control tab inside Playback Settings. Tick the ‘Use foot pedal playback control‘ and leave the default Port and Number of pedals settings as ‘GamePort 1 or USBGame 1‘ and ‘3-Pedals‘.

Express Scribe Settings For Philips USB Transcription Foot Control 2310 2320

Philips USB Transcription Foot Control 2310 2320 Pedal Layout

 

With Express Scribe you can configure any pedal combination. Lets say you like the left pedal to be ‘play’, the right pedal to be ‘rewind’ and the middle pedal to be ‘forward’, easy. Simply click on the ‘Foot Pedal Control Setup Wizard‘ and you are asked which pedal you prefer for each audio function, rewind/play/forward. Finally the tick box ‘Quick tap on play pedal locks play on‘ lets you decide if you want to just tap the play pedal to start audio playback or if you prefer to hold the pedal down for audio playback. Using the combination of Express Scribe and the Philips USB Foot Controls you have full, easy configuration of your foot pedal set up.

Sure, the price of the Philips pedals (RRP AU$179) are quite a bit more than the pedals sold by NCH via the AltoEdge website like the VEC, but in my opinion you do get what you pay for. Coming from Philips who is a big player in the digital dictation and transcription world, their USB foot pedal is solid and responsive. As they come from Philips Dictation Australia they are also covered by an Australian warranty.

Our sister company, The Transcription People use and recommend the Philips 2310 and 2320 USB foot controls for transcription with Express Scribe.

For more information about the Philips USB transcription foot controls please visit the Dictate Australia website.

6 thoughts on “Review: Philips 2310 & 2320 USB Foot Control – Express Scribe Compatible”

  1. Hey Julia

    That is always something we have stayed clear of, so I would have to defer to NCH for their Mac footpedal recommendations for Mac and Express Scribe which seem to be the VEC and VPE pedals. Although we all use Macs in the office we keep our transcription typists using Windows, we find it handles multiple audio formats much better.

    We have tried running Express Scribe on Windows inside a VMWare Fusion virtual machine on a Mac using a Philips USB foot control. So far we have been unsuccessful getting the pedal to be recognised inside the virtual machine. We recently installed Parallels on another Mac so we will be see how that copes with a USB foot pedal to a Windows virtual machine.

    Thanks for your question 🙂

    Dave
    Dictate Australia

  2. Hi,

    We have purchase PHILIPS Foot control LFH2320 Model from ebay. But device is not working properly in VLC,KMP, Windows media player etc. can you help how to use media player for audio Play, Pause, forward & backward.

  3. Hello

    My understanding is that the pedal will not work with VLC, Windows Media Player etc. You will need transcription software which supports that model of pedal. Express Scribe used to support it so would be worth a try : nch.com.au/scribe

    Also, Olympus have just released a couple of new variants of their foot pedals. The RS-28H and RS-31H comes with software called Olympus Footswitch Configuration Tool that would allow you to use the pedal with software such as media player and VLC.

    Hope that helps.

    Dave
    Dictate

  4. I am attempting to use a Philips ACC2320 with my Mac for ExpressScribe and it won’t recognize it. Says it isn’t compatible. Is it because I have the free version and need the paid?

    Thanks,
    Crystal

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