iDictate – Digital Voice Blog

This month we have seen the demise of some digital notetakers from Olympus’ current range. Out go the Olympus WS-550M, VN-5500PC and VN-6800PC. The VN series recorders ends the line of super cheap discount recorders although some will still be available in the short term through national chains like Officeworks, no loss there I was never a fan of these.

The dropping of the WS-550M was a bit of a surprise, traditionally Olympus kept a range of two or three recorders in a series line up, with the loss of the WS-550M this just leaves the WS-450S and the WS-560M as the two remaining WS series recorders. These are fantastic little recorders with amazing audio pickup.

Not content with dropping recorders Olympus also have some new recorders in the pipeline for next month, we are just waiting for confirmation before announcing what they will be. You will be pleasantly surprised, some very cool recorders are coming.

Philips Dictation in Australia have just updated their website to allow online registering of certain Philips recorders giving the end user an extra year of warranty for free.  All Philips voice equipment comes with a 1 year warranty as standard, by registering your purchase that will be extended by Philips to two years, so well worth doing for an extra five minutes of your time.

The warranty upgrade only applies to the Digital Pocket Memo recorders, the 955 Conference Kit, SpeechMikes and all other dictation equipment except the Digital Voice Tracers. The warranty upgrade doesn’t just start from now, if you have bought any of the above covered products in 2010 it can be registered for the free warranty upgrade.

Click here to register your Philips dictation product for two years warranty.

Olympus Imaging who this year took over the distribution of Olympus voice products in Australia have recently allocated Gold and Platinum status to a select few Olympus resellers Australia wide. This restricts the number of resellers able to sell the Pro range of digital dictation and transcription products and software; the DS-5000, DS-3400 recorders and the AS-5000 transcription kit and AS-5002 transcription module software. We at Dictate Australia are proud to have become a Gold Olympus partner.

What does this mean this to the resellers. Well not much has changed for most of us, we are required to keep a healthy stock of all Pro line recorders and we are all required to be trained in the Pro recorders and software, all of which we already are. We also have more direct access to our own personal Olympus representative who can assist us and you in making sure you get the right solution for your business. Your business could be a one person shop with outsourced transcription or a large hospital or legal practice with offices around the country, both Dictate Australia and Olympus will be there to help you plan for your needs.

As we are based on the NSW Central Coast, our office is in Erina, we are able to offer demo’s of the Olympus products in our office, just call to arrange a time. If you are in Sydney we can arrange to come to you for a demo and a chat, of course this is all obligation free and there is no hard sell (I am personally not a fan of hard sell as I will buy anything if subjected to it – I currently own several time shares in Spain and frequently change my phone/internet/gas/electric provider when they come knocking at my door ), this is just an opportunity for you to have a hands on look and feel and a chat about how the recorders and transcription kits work.

As we are a national reseller for Olympus those of you outside Sydney don’t lose out either. We are available as always by phone for advice and information at any time, if you have a question about any aspect of dictation or transcription just give us a call. We can also support you remotely using our direct connect support software can connect to your PC or Mac and help you with any issues. We run both Windows (XP, Vista, 7) and Mac in the office.