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	<title>iDictate - Digital Voice Blog &#187; speech recognition</title>
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		<title>Review: Dragon NaturallySpeaking Digital Voice Recorder Edition &#8211; Philips 660/10</title>
		<link>http://idictate.com.au/2009/09/review-philips-dragon-naturallyspeaking-digital-voice-recorder-edition-dvr-660-10/</link>
		<comments>http://idictate.com.au/2009/09/review-philips-dragon-naturallyspeaking-digital-voice-recorder-edition-dvr-660-10/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 11:49:14 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Digital Dictation & Transcription]]></category>
		<category><![CDATA[Dragon NaturallySpeaking]]></category>
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Released mid 2009 in Australia in a joint venture between Philips Dictation and Nuance was the Philips Dragon NaturallySpeaking Voice Recorder Edition (LFH0660/10) at an incredibly cheap price of RRP AU$259.00 [...]]]></description>
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<p>Released mid 2009 in Australia in a joint venture between <a title="Philips Dictation - Australia" href="http://www.dictation.philips.com/index.php?id=home&amp;CC=AU" target="_blank">Philips Dictation</a> and <a title="Nuance Australia" href="http://nuance.com/au" target="_blank">Nuance</a> was the <strong>Philips Dragon NaturallySpeaking Voice Recorder Edition</strong> (<a title="Buy Philips Dragon NaturallySpeaking DVR Digital Voice Recorder Edition from Dictate Australia" href="http://www.dictate.com.au/philips-dragon-naturally-speaking-10-speech-recognition-660-voice-recorder-edition-dvt-p-163.html" target="_blank">LFH0660/10</a>) at an incredibly cheap price of RRP AU$259.00 incl. GST. At that price it certainly makes you sit up and pay attention, after all the package contains Dragon NaturallySpeaking v10 and a very competent Philips Digital VoiceTracer 660.</p>
<p style="text-align: center;"><img class="aligncenter" title="Philips Dragon NaturallySpeaking Digital Voice Recorder DVR Edition - 660/10" src="http://www.dictate.com.au/images/660_10_main_hires.png" alt="" width="504" height="600" /></p>
<p>Not much to say about the Philips DVT 660, a great little recorder, perfect for single speaker audio. The 660 records in MP3 format and like all recorders has multiple recording modes (tip: always use the highest quality recording mode, SHQ on the DVT 660). This is a note taker not a dictaphone so you are not able to rewind/review your audio just simply record and stop, although you can pause during recordings. The recorder has 1Gb of in-built flash memory, can be powered by two AAA batteries or by USB and can record on the highest quality audio setting for 17.5 hours.<span id="more-327"></span>Included in the box is version 10 of Dragon NaturallySpeaking (Windows only) which uses the latest Dragon speech recognition engine, this is a drastically cut down version of the software so does not include features that you would see in the Standard or Preferred edition, hence the cut down price. The recognition engine though <em>is</em> the same so no skimping on the quality of the speech recognition.</p>
<p>The aim of the  Digital Voice Recorder Edition is to allow people to dictate into their digital voice recorder for later transcription by the Dragon NaturallySpeaking software. The user does not need be in the office and in front of their computer while dictating, therefore gives them the freedom to record dictation whenever and wherever they want, which of course is very convenient. Because the software is a cut down version you can not directly talk to the software using a headset and mic as you can with the Standard or Preferred versions, the software will only transcribe audio from a digital recording. Now this does not have to be a recording made on the 660, any recording in the audio format .mp3, .wav or .dss can be used. The software can be configured for multiple user profiles (or speakers) so if you have a number of people in the office all with a digital voice recorder that records in a compatible audio format they could all use one installed copy of the software, once they have trained their profile to their voice.</p>
<p><img class="alignnone size-full wp-image-335" title="Installing Philips Dragon NaturallySpeaking DVR Edition" src="http://www.idictate.com.au/wp-content/uploads/2009/09/2.png" alt="Installing Philips Dragon NaturallySpeaking DVR Edition" width="504" height="386" /></p>
<p>Installation of the software is quick and easy and you are guided through each step of the install with clear and precise instructions, normal with any Dragon NaturallySpeaking install. When installation is complete you are presented with a selection of eight transcripts, any one of which you are required to read for your initial voice training. To do this read your preferred transcript and record your voice using the Philips VoiceTracer 660. This must be recorded into one single digital audio file and not split over multiple files. You have the option to display the transcripts on the screen or print them.</p>
<p>The selection of eight voice training transcripts to read are:</p>
<ul>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/1-3001-The-Final-Odyssey-Harder-Reading-Science-Fiction.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="3001-The-Final-Odyssey-Harder-Reading-Science-Fiction" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>3001 &#8211; The Final Odyssey (Harder Reading &#8211; Science Fiction)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/2-Alices-Adventures-in-Wonderland-Reading-for-Teens-Fantasy.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Alices-Adventures-in-Wonderland-Reading-for-Teens-Fantasy" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Alice&#8217;s Adventures in Wonderland (Reading for Teens &#8211; Fantasy)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/3-Charlie-and-the-Chocolate-Factory-Reading-for-Teens-Adventure.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Charlie-and-the-Chocolate-Factory-Reading-for-Teens-Adventure" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Charlie and the Chocolate Factory (Reading for Teens &#8211; Adventure)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/4-Charlie-and-the-Great-Glass-Elevator-Reading-for-Teens-Adventure.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Charlie-and-the-Great-Glass-Elevator-Reading-for-Teens-Adventure" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Charlie and the Great Glass Elevator (Reading for Teens &#8211; Adventure)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/5-Dave-Barry-in-Cyberspace-Medium-Reading-Humour.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Dave-Barry-in-Cyberspace-Medium-Reading-Humour" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Dave Barry in Cyberspace (Medium Reading &#8211; Humour)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/6-Dogberts-Top-Secret-Management-Handbook-Harder-Reading-Humour.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Dogberts-Top-Secret-Management-Handbook-Harder-Reading-Humour" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Dogberts Top Secret Management Handbook (Harder Reading &#8211; Humour)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/7-Success-is-a-journey-Medium-Reading-Business-Philosophy.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="Success-is-a-journey-Medium-Reading-Business-Philosophy" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>Success is a Journey (Medium Reading &#8211; Business Philosophy)</li>
<li><a href="http://www.idictate.com.au/wp-content/uploads/2009/09/8-The-Captain-of-Battery-Park-Reading-for-Teens-Adventure.pdf" target="_blank"><img class="alignnone size-thumbnail wp-image-348" style="border: 0pt none;" title="The-Captain-of-Battery-Park-Reading-for-Teens-Adventure" src="http://www.idictate.com.au/wp-content/uploads/2009/09/pdf-file-logo-icon-150x150.jpg" alt="pdf-file-logo-icon" width="20" height="20" /></a>The Captain of Battery Park (Reading for Teens &#8211; Adventure)</li>
</ul>
<p>I suggest you print one then take yourself away somewhere comfortable to sit and read the transcript while recording your voice with the digital voice recorder.</p>
<p><img class="alignnone size-full wp-image-338" title="Voice Training is done by reading a transcript into your digital voice recorder" src="http://www.idictate.com.au/wp-content/uploads/2009/09/14.png" alt="Voice Training is done by reading a transcript into your digital voice recorder" width="504" height="403" /></p>
<p><em>Tips when recording your first voice training transcript</em>:</p>
<ul>
<li>Speak in your normal voice but make sure your speak clearly.</li>
<li>Speak at your normal speech rate, do not rush or speak too slowly.</li>
<li>Make sure the digital voice recorder is set to SHQ recording mode.</li>
<li>Take some time to understand how the voice recorder works before you begin. You can pause during the recording of reading the transcript, work out how to do this before your start.</li>
<li>Record the audio somewhere quiet, not at a cafe or in a busy office with phones ringing and people talking around you.</li>
<li>Have a glass of water handy and take some sips if and when your pause recording, helps keep your audio clear.</li>
<li>Do not dictate punctuation.</li>
</ul>
<p>I was interrupted a couple of times in my office while recording my voice training transcript hence the tip for learning how to pause the recording. Training the software to recognise your voice and more importantly the way you speak is key to the success of this software and ultimatly your user experience with it. Be warned the selection of transcripts can take some time. For my voice training I selected &#8220;Charlie and the Chocolate Factory&#8221; which took just over twenty minutes to record (with a couple of interruptions).</p>
<p>Once you have completed the recording of your voice training audio connect the digital voice recorder to your PC via USB. Then select the location of the audio file which by default is in Folder A on the voice recorder unless your specifically selected another folder prior to recording. By default the software looks for a file called <em>in.wav</em>, simply browse to the voice recorder and select the recording you just made:</p>
<p><img class="alignnone size-full wp-image-339" title="Select your voice training audio on your digital voice recorder" src="http://www.idictate.com.au/wp-content/uploads/2009/09/18.png" alt="Select your voice training audio on your digital voice recorder" width="504" height="403" /></p>
<p>Dragon NaturallySpeaking will transfer a copy of the audio from the recorder to a temporary folder on your PC where it will verify the audio. Verification checks the audio quality and clarity of your recording as well as the signal to noise ratio. If all is good Dragon NaturallySpeaking will identify which one of the eight transcripts you chose to read, as you can see from the image below &#8220;Charlie and the Chocolate Factory&#8221; was identified, click next and the real work begins. Dragon will process your audio against the transcript and work out how you speak and how you sound.</p>
<p><img class="alignnone size-full wp-image-341" title="Dragon NaturallySpeaking verifies your audio for clarity" src="http://www.idictate.com.au/wp-content/uploads/2009/09/19.png" alt="Dragon NaturallySpeaking verifies your audio for clarity" width="504" height="403" /></p>
<p>Verification of the audio can take up to an hour, for me it only took around 20 minutes until the process was complete. Nearly finished, hang in there&#8230;. Finally you have the option of having Dragon NaturallySpeaking analyse your writing style, the software can look at your email (Microsoft Outlook, Outlook Express or Lotus Notes) and your documents (Microsoft Word, Text and Rich Text files) and adapt to your writing style. This helps Dragon NaturallySpeaking produce documents in your style of writing, this part can be skipped.</p>
<p>That completes the voice training and initial setup for Dragon NaturallySpeaking Digital Voice Recorder Edition. It is recommended that when you have time in the future you work your way through the other seven voice training transcripts, that helps Dragon fully analyse the way you speak and enunciate your words.</p>
<p>You are now free to record dictation to your Philips DVT 660 and request Dragon to transcribe the audio for you. You will need to include punctuation as you dictate, &#8220;new paragraph&#8221;, &#8220;new line&#8221;, &#8220;full stop&#8221; and so on otherwise your transcript will be one long sentence in one long paragraph. I found this out when I decided to get Dragon to transcribe my voice training transcript, below is a screen shot of Dragon NaturallySpeaking in action transcribing my training dictation:</p>
<p><img class="alignnone size-full wp-image-343" title="Dragon NaturallySpeaking transcribing audio recorded on a Philips Digital Voice Tracer 660 - LFH0660" src="http://www.idictate.com.au/wp-content/uploads/2009/09/25.png" alt="Dragon NaturallySpeaking transcribing audio recorded on a Philips Digital Voice Tracer 660 - LFH0660" width="800" height="550" /></p>
<p>You will still need to proof your transcribed audio however the whole exercise will still be alot quicker than typing the audio yourself.</p>
<p>Remember, this software only works for one person dictation. You can not record an interview or meeting and have Dragon transcribe it for you. You should not even attempt this as other voices will change your voice profile and affect the accuracy of transcription. For multi speaker audio you need your own on-site transcriptionist or outsource your digital audio to Australia&#8217;s leading online transcription service &#8211; <a title="The Transcription People - Transcription Services Australia" href="http://www.thetranscriptionpeople.com.au" target="_blank">The Transcription People</a>.</p>
<p>So to sum up, I was actually very impressed by the ease of use of the software and the transcription accuracy. I am very used to using Dragon NaturallySpeaking Preferred using a headset and mic so just recording into a voice recorder put me a little out of my comfort zone but for people who are used to talking into a voice recorder they will be very comfortable with the whole process. There is minimal effort to proof your completed transcription and the speed of transcription will easily beat the fastest typist.</p>
<p><strong>Pros</strong>:</p>
<ul>
<li>Cost effective, very cheap for excellent software and a quality voice recorder.</li>
<li>Easy to use software and digital voice recorder.</li>
<li>Fast, accurate transcription for single speaker dictation.</li>
<li>Software can have multiple user profiles so anyone with a voice recorder can have their dictation transcribed.</li>
</ul>
<p><strong>Con</strong><strong>s</strong>:</p>
<ul>
<li>Document has to be proofed post transcription and not in real time as with Standard or Preferred Editions.</li>
<li>Voice training audio can take up to twenty minutes to record.</li>
</ul>
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		<title>MacSpeech Today Announce Dictate Upgrade v1.5 &#8211; Paid Upgrade For Some In Australia</title>
		<link>http://idictate.com.au/2009/05/macspeech-dictate-upgrade-v1-5-australia/</link>
		<comments>http://idictate.com.au/2009/05/macspeech-dictate-upgrade-v1-5-australia/#comments</comments>
		<pubDate>Fri, 15 May 2009 09:26:18 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
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So there I was, on my early morning commute down to Sydney on the train, checking my email in between games of FlightControl when BAM! this graphic jumped out at me [...]]]></description>
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<p>So there I was, on my early morning commute down to Sydney on the train, checking my email in between games of <a title="FlightControl the most addictive iPhone game app - Made In Australia by the guys at FireMint" href="http://www.firemint.com/flightcontrol/index.html" target="_blank">FlightControl</a> when BAM! this graphic jumped out at me from an email:</p>
<div id="attachment_164" class="wp-caption aligncenter" style="width: 510px"><a href="http://www.macspeech.com/article_info.php?articles_id=320"><img class="size-full wp-image-164" title="MacSpeech Dictate Upgrade to Version 1.5 Announced" src="http://www.idictate.com.au/wp-content/uploads/2009/05/macspeech_v15_upgrade_annou.png" alt="MacSpeech Dictate Upgrade to Version 1.5 Announced" width="500" height="208" /></a><p class="wp-caption-text">MacSpeech Dictate Upgrade to Version 1.5 Announced</p></div>
<p>Being a reseller for MacSpeech Dictate since its release back in February 2008 I thought I might have, you know, been told it was coming. So as a reseller and user of MacSpeech Dictate I was just a little surprised. <em>MacSpeech Dictate is the worlds leading voice recognition software for Mac OS X. Launched at MacWorld in 2008 it won Best In Show that year.</em></p>
<p><em><span id="more-163"></span><span style="font-style: normal;">Here is what we know from the <a title="MacSpeech Dictate Press Release Announces Version 1.5 Upgrade" href="http://www.macspeech.com/article_info.php?articles_id=320" target="_blank">MacSpeech press release:</a></span></em></p>
<ul>
<li>Upto 20% more accurate transcription.</li>
<li>New vocabulary editor.</li>
<li>New accents added &#8211; some American accents and also European.</li>
<li>Compatibilty enhancements, e.g. with Microsoft Word for Mac.</li>
<li>Added 100 websites for use with the <em>Jump To</em> command.</li>
<li>Some user interface tweeks.</li>
</ul>
<p>Still no deferred transcription via a digital voice recorder, yeah yeah standard answer &#8230; &#8220;it&#8217;s coming soon&#8221; I hope.</p>
<p><a title="MacSpeech Dictate v1.5 Release Notes" href="http://www.macspeech.com/pages.php?pID=131#1.5" target="_blank">MacSpeech Dictate 1.5 Release Notes</a></p>
<p>So that all sounds great, essentially for us Aussie users we will benefit from the improved accuracy and also the vocabulary editor which will let you train Dictate for unusual words and abbreviations that you may often use, for me its &#8220;Puffufel Valve&#8221;.</p>
<p>Of note, this upgrade is only compatible with those of us running Leopard. If your MacSpeech Dictate is on Tiger you should either upgrade your OS or just stick with MacSpeech Dictate version 1.3 (although you will still receive your free upgrade pack if you registered after 1st April as I will mention below).</p>
<p>Here are some common questions we received in the office today about the upgrade announcement:</p>
<p><strong>Q</strong>: <em>I just bought MacSpeech Dictate last week, will I still have to pay for the upgrade?</em></p>
<p><strong>A</strong>: From what I have read and heard the answer is no. Anyone who registered (not bought) their licenced copy of MacSpeech Dictate on or after the 1st April 2009 will receive a free upgrade to version 1.5</p>
<p><strong>Q</strong>: <em>Can I just pay for the upgrade now and download the upgrade?</em></p>
<p><strong>A</strong>: No, the upgrade will only be available as physical media. Just like your original MacSpeech Dictate you will receive a CD and a DVD. My understanding is that this is no minor upgrade to the original software but in effect a whole new version.</p>
<p><strong>Q</strong>:<em> How much will the MacSpeech Dictate version 1.5 upgrade pack cost?</em></p>
<p><strong>A</strong>: No confirmed pricing so this is just a guess, I would say it will be approximately AU$79 incl. GST and then a small shipping cost on top of that. As I said, its a guess so don&#8217;t hold me to it.</p>
<p><strong>Q</strong>: <em>I want to buy MacSpeech Dictate, when will you be selling version 1.5 boxed.</em></p>
<p><strong>A</strong>: There is no firm date for us in Australia as yet. I managed to grab a few minutes with the guys at the MacSpeech distributor in Sydney today, <a title="MacSense" href="http://www.macsense.com.au" target="_blank">MacSense</a>, for chat. They estimate version 1.5 boxed available around 1st June but this is a very rough estimate. They will work as hard as they always do you get us the software as quickly as they can.</p>
<p><strong>Q</strong>:<em> I can&#8217;t wait for MacSpeech Dictate version 1.5 to come, I need it now, what do I do.</em></p>
<p><strong>A</strong>: Simply buy MacSpeech Dictate version 1.3 as it is still available. By registering your licence you will get the free upgrade to version 1.5 when it arrives in Australia.</p>
<p><strong>Q</strong>: <em>MacSpeech have announced that the upgrade is available now, where can I get it in Australia?</em></p>
<p><strong>A</strong>: Yes it is available but only in the USA. We will need to wait until MacSense, the Australian MacSpeech distributor, receive their upgrade disks. It is estimated that these upgrade disks should be available within a couple of weeks.</p>
<p><strong>Q</strong>: <em>Will you be selling the upgrade?</em></p>
<p><strong>A</strong>: No, Dictate Australia will not be stocking the MacSpeech Dictate version 1.5 upgrade disks. We will advise everybody to go direct to the distributor for upgrades, MacSense in Sydney.</p>
<p>Most of the questions we received today have been covered, please leave a comment if you have further questions. Keep an eye on this blog for updates.</p>
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		<title>I Dictate, Do You?</title>
		<link>http://idictate.com.au/2009/03/i-dictate-do-you/</link>
		<comments>http://idictate.com.au/2009/03/i-dictate-do-you/#comments</comments>
		<pubDate>Tue, 10 Mar 2009 12:52:12 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Digital Dictation & Transcription]]></category>
		<category><![CDATA[Digital Voice Recorders]]></category>
		<category><![CDATA[Dragon NaturallySpeaking]]></category>
		<category><![CDATA[MacSpeech Dictate]]></category>
		<category><![CDATA[Olympus]]></category>
		<category><![CDATA[Philips]]></category>
		<category><![CDATA[Voice Recognition Software]]></category>
		<category><![CDATA[australia]]></category>
		<category><![CDATA[demo]]></category>
		<category><![CDATA[dictate]]></category>
		<category><![CDATA[dictation hints and tips]]></category>
		<category><![CDATA[digital voice recorder]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[speech recognition]]></category>
		<category><![CDATA[voice recognition]]></category>

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Welcome to the start of what I hope will be a long and interesting voyage through the world of digital voice, be it recorded on a dictaphone or notetaker or recognised [...]]]></description>
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<p>Welcome to the start of what I hope will be a long and interesting voyage through the world of digital voice, be it recorded on a dictaphone or notetaker or recognised by your PC or Mac.</p>
<p>The digital voice recorder world in Australia has long been dominated by <a title="Olympus Voice Australia" href="http://www.olympusvoice.com.au">Olympus Voice</a> and closely shadowed by <a title="Philips Dictation Australia" href="http://www.dictation.philips.com/index.php?id=home&#038;no_cache=1&#038;CC=AU">Philips Dictation</a> with the likes of Sony and Panasonic tagging along for the ride. Currently there is a resurgence in sales of digital voice recorders and dictaphones as die hard analogue users find they can no longer replace their antiquated tape recorders with something that whirs and clicks and the younger generation are finding out that they no longer need to stay awake during lectures, they can just record it for later reference.</p>
<p>We are also seeing digital voice recorders appearing in the non traditional work place environments. We recently sent a trial recorder over to the rescue crew at Perth airport where they plan to have recorders around the neck of rescuers during an emergency so they can analyse what happens during a rescue situation. Financial advisers use them to record client adviser meetings to cover themselves for compliance and for a record of what was actually recommended to clients in case a review needs to be made some years down the track. Lecturers place them on the lecturn and make the audio available via websites and podcasts to people who missed or couldn&#8217;t make their lecture. There is a wide and varied reason for using a digital voice recorder or dictaphone in your life or business.</p>
<p>Voice recognition has also advanced in recent years. Now we have speech recognition software for Windows (<a title="Dragon NaturallySpeaking - Australia" href="http://australia.nuance.com/naturallyspeaking/">Dragon NaturallySpeaking</a>) and also for Mac (<a title="MacSpeech Dictate" href="http://www.macspeech.com">MacSpeech Dictate</a>). They both share the same highly successful Dragon voice recognition engine from <a title="Nuance Australia" href="http://australia.nuance.com/">Nuance</a> whose accuracy is astounding. Again appealing to a wide and varied audience from the home student talking their essays, professionals dictating letters, notes and emails and also the physically disabled who can now control their entire PC using the power of voice.</p>
<p>In this blog we plan to bring you the latest news from the digital voice world, reviews and demos of products and handy hints and tips to help you get the most out of whatever digital voice product you use.</p>
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