iDictate – Digital Voice Blog

“Help” is a comment we have had a few times since the mac daddy of the Olympus digital voice recorder range, the DS-5000 and DS-5000iD was launched late 2008. This new Olympus digital dicataphone, which replaced the sturdy DS-4000, uses the latest DSS (Digital Speech Standard) audio technology known as DSS Pro which produces digital audio files with the extension .ds2

The previous audio format used by its predecessor the Olympus DS-4000 produced audio files with the extension .dss, this audio format was shared between a few of the leading digital voice manufacturers like Olympus and Philips and had been around for a while. Third party voice developers like the Australian NCH company had developed software which could easily play that audio format on a PC and so they and others created software which could use that format. Of note was their highly popular free digital transcription software called Express Scribe.

What we have found lately is the users of the DS-5000 recorders who are utilising the smaller outsource transcription companies are having issues as Express Scribe and other free transcription software is not able to play the DSS Pro .ds2 audio files. Of course for the larger Australian outsource transcription businesses like our sister company The Transcription People this is not an issue.

No need to panic, there is a way around this. Although the DS-5000 by default records in DSS Pro it can be changed to record in the older DSS .dss format, this is called Classic Mode. Setting the DS-5000 to Classic Mode is done via the DSS Pro Dictation Module software and not on the recorder itself. I spent plenty of time trawling through the onboard menus on my DS-5000iD before I did the sensible thing and read the manual!

If you are using a smaller outsource transcription business or your in house typing team uses the older Olympus transcription kits then I would suggest you switch your DS-5000 to classic mode until such time as they have updated their software to the DSS Pro transcription module or purchased a new Olympus AS-5000 digital transcription kit.

A casual chat with Olympus Australia today revealed that their middle dictaphone in their current product range, the DS-3300 has been put to rest and is no more, it has ceased to be.

For the eager Olympus price watchers out there, which is probably just me, you would have noticed that in their price changes on 1st February 2009 Olympus set the RRP of the DS-3300 to the same as the DS-2300, this was to run out their remaining stock.

This now leaves only two digital dictaphones in the current Olympus voice range, the low end DS-2300 and the top end, new design with new software DS-5000 & DS-5000iD models.

My suspicion is that the DS-2300′s days are also now numbered. We have already seen the DS-2400 on the Olympus America website for some time now, as soon as that arrives in Australia we will see the end of the DS-2300 and it’s accompanying AS-2300 digital transcription kit. When in 2009 will that be? No specific date as yet but our guess would be within the next three months so Q2 2009.

Also discontinued was the VN-3100PC, no tears shed over that decision. It was not one of my favourite voice recorders. We are still waiting patiently for the new VN-3500PC and VN-5500PC note takers to appear.

Welcome to the start of what I hope will be a long and interesting voyage through the world of digital voice, be it recorded on a dictaphone or notetaker or recognised by your PC or Mac.

The digital voice recorder world in Australia has long been dominated by Olympus Voice and closely shadowed by Philips Dictation with the likes of Sony and Panasonic tagging along for the ride. Currently there is a resurgence in sales of digital voice recorders and dictaphones as die hard analogue users find they can no longer replace their antiquated tape recorders with something that whirs and clicks and the younger generation are finding out that they no longer need to stay awake during lectures, they can just record it for later reference.

We are also seeing digital voice recorders appearing in the non traditional work place environments. We recently sent a trial recorder over to the rescue crew at Perth airport where they plan to have recorders around the neck of rescuers during an emergency so they can analyse what happens during a rescue situation. Financial advisers use them to record client adviser meetings to cover themselves for compliance and for a record of what was actually recommended to clients in case a review needs to be made some years down the track. Lecturers place them on the lecturn and make the audio available via websites and podcasts to people who missed or couldn’t make their lecture. There is a wide and varied reason for using a digital voice recorder or dictaphone in your life or business.

Voice recognition has also advanced in recent years. Now we have speech recognition software for Windows (Dragon NaturallySpeaking) and also for Mac (MacSpeech Dictate). They both share the same highly successful Dragon voice recognition engine from Nuance whose accuracy is astounding. Again appealing to a wide and varied audience from the home student talking their essays, professionals dictating letters, notes and emails and also the physically disabled who can now control their entire PC using the power of voice.

In this blog we plan to bring you the latest news from the digital voice world, reviews and demos of products and handy hints and tips to help you get the most out of whatever digital voice product you use.