You may want to go make a cup of tea before you start reading, this is going to be a long post. Why so long? The DM-450 and DM-550 are just amazing digital recorders and are packed to the brim with features while at the same time being extremely easy to use out of the box. So, if you have your tea made then lets begin….

The new Olympus DM-450 and DM-550 digital note taker voice recorders from Olympus have recently replaced the massively successful DS series note takers (DS-30/DS-40/DS-50 and more recently the DS-55/DS-65). With each new evolution of this range of recorder they just get better and better in all areas; look, feel, software, audio quality and ease of use.

The DM-450 and DM-550 follow a similar pattern with previous Olympus recorders. Essentially they are both the same internally with only slight differences between the DM-450 and DM-550, if you record a WMA or MP3 in ST XQ on both recorders they would record pretty much record the same audio (DM-450 stereo mic records 100Hz to 15kH, DM-550 stereo mic records 70Hz to 20kHz).  Let’s start with the huge list of what they both can do:

Features of both DM-450 and DM-550 are:

• Mac (Intel) and Windows (XP, Vista, 7, 32-bit & 64-Bit) compatible.
• Records in .WMA or .MP3
• Expandable memory via the MicroSD/MicroSDHC slot using commercially available MicroSD/MicroSDHC cards.
• Supports playback of audio in WAV, WMA and MP3 format, either recorded by the recorder or transferred from files on your computer.
• Built in Variable Control Voice Actuator (VCVA) allows voice activated recording based on variable volume triggers.
• Low Cut noise filter attempts to remove low level audio sounds like air conditioning units
• Noise cancellation and voice filter functions to enhance audio on playback.
• Built in and programmable recording and playback scenes (e.g. conference recording, interview recording, dictation etc).
• Move or copy files between built-in memory and expanded memory.
• Backlight display.
• Index and temp marking.
• Controllable playback speed.
• Voice guidance feature, the recorder talks to you to advise of menu selections, perfect for vision impaired users.
• Folders can be named.
• Timer record, set the record to start recording at preset times and days.
• Alarm feature, set the recorder to playback audio at preset times.
• Directional mic, records wide all around audio (interviews, meetings, focus groups etc) down to single directional for direct dictation.
• Comes with Olympus Sonority software for audio file editing, enhancement and email functions. Although software is not required to take audio from the recorders, they are plug and play on both Windows and Mac – no software required.
• Batteries can be charged via USB.
• Recorders can be used to store and playback podcasts, configured via the Olympus Sonority software.
• Recorders can be used as an Audible device, store and listen to your audio books on the recorders.

The subtle differences between the DM-450 and DM-550 are :

• DM-450 has 2Gb of in built memory, expandable via the micro SD/SDHC slot (512mb – 16Gb).
• DM-550 has 4Gb of in built memory, expandable via the micro SD/SDHC slot (512mb – 16Gb).
• DM-450 is silver, DM-550 is black.

Features available only on the DM-550 are:

• PCM audio recording. This creates a better than audio quality CD recording to an uncompressed .WAV file. Typically used to record music and nature sounds like birds or frogs.
• Recording level can be adjusted automatically or manually.
• Files can be moved between folders in the memory.
• Files can be split or divided on the recorder.
• Intro play feature when searching through files.
• Partial erase (PCM files only)

Ok now that you know all the features and functions let’s look now at the using the recorder itself. Both recorders are about the length of a Snickers bar and about 3/4 the width. They fit nicely in your hand and when placed on a desk is held firmly in place by four tiny rubberized feet. The recorders are housed in an aluminum shell so they are tough and can take some abuse.

Both recorders are super fast at start-up, this will appeal to journalists in particular who need to quickly whip out their recorder to grab sound bites. The record, stop and play buttons are located on the right side of the unit if you look at it face on, this is perfect positioning and takes no thought as to which button to press, this is similar to the tried and trusted design of the Pro range of digital dictaphone, all of which have the record/play/stop controller on the side. By placing the button here makes the device universally acceptable to both right and left handed people, with the mics at the top of the unit it can be flipped to suit either dexterous ethnicity.

Easy Access To Stop/Play/Record Buttons

As you can see from the image above showing the play/stop/record button location just above on the top of the unit is the grill protecting the phenomenal stereo mics, which are not only gorgeous (you have to be a digital recorder fan to think that a mic grill is that good) but super sensitive. A new feature introduced in this range of digital recorders is the zoom mic. This can vary the range of audio pickup from narrow to wide. For the vast majority of your recordings you would choose a wide setting. Zoom would be rarely used except for when in an audience and you are struggling to hear a speaker, flick to zoom and point at the presenter to get the best chance of audio pickup. As always, my general rule of thumb, if you can hear what is being said, so will the record. If you are struggling to hear, zoom will be your best chance of audio pickup.

The DM-450/DM-550 are powered by 2x AAA Ni-MH rechargeable batteries (included) and can also be powered by standard alkaline AAA’s. They can also be powered via USB, both PC/Mac connected or via mains power. Olympus claim that you will get 51 hours of recording off the batteries in LP mode. Nobody uses LP mode so expect less than that, personally I recommend USB powering the units if you are going to be recording long sessions.

Essentially the DM-450 and DM-550 are now the work horse Olympus units for recording interviews, sound bites, conferences, lectures, meetings and with the PCM capabilities of the DM-550 music and nature sounds. In our business we use the DM-450 for any onsite recording we do for clients.

The DM-450 retails for $349.00 incl. GST and the DM-550 is $449.00 incl. GST in Australia.

Also joining the recorders in the dim and distant past will be the Olympus 1 pack and 3 pack 60 minute microcassettes. So even if you cling tightly to your old microcassette player thinking you will never let go and embrace digital, Olympus are turning the screw that little bit more by taking away the fuel for the old recorders engine, the tapes themselves. Sure, you can re-use your tapes … over and over and over and over … but one day you will have to admit that they are poor quality, a pain to store and even harder to find a recording.

Olympus are running out their remaining stocks which are already low and then that will be it. If you are nervous about moving to digital voice recorders don’t be, we are here to hold your hand and give you the advice you need. Just drop us a line at sales@dictate.com.au.

Two of the Olympus digital voice recorders certified for use with MacSpeech Scribe are the Olympus DS-3400 and DS-5000, both from the Professional series of digital dictaphones from Olympus, these are serious digital dictaphones. They both come with DSS Player Version 7 Plus for Mac which simplifies the task of getting the audio off the recorder. The software lets you also setup users on the recorder, set noise cancelation levels, playback and edit your recorded dictation and direct record using your digital dictaphone as a high quality mic.

Out of the box both the DS-3400 and DS-5000 will record in DSS Pro digital audio format, these files have a suffix of .ds2 – files of this format can not be loaded into MacSpeech Scribe so some file conversion needs to take place, this is where DSS Player Version 7 Plus can help. On a Mac it is not possible to set the DS-3400/DS-5000 to record in .aif format by default.

For file conversion you have two options. 1. you can manually convert each file 2. you can set DSS Player Plus to automatically convert audio every time your DS-3400/DS-5000 is connected. Both are very simple:

Manually Convert DS-3400/DS-5000 Audio To .aif Format

To manually convert .ds2 audio files to .aif on a Mac using DSS Player Version 7 Plus simply right-click on the .ds2 file you want to convert and select Convert to AIFF File, your converted file will be placed in the same download folder tray as the original file. If you want to save the .aif file to an alternative location simply highlight the audio file to be converted and click the Convert to AIFF File icon .

Automatically Convert DS-3400/DS-5000 Audio When The Recorder Is Docked

If you prefer to convert every audio file during download to your Mac when your digital dictaphone is connected then open the DSS Player Preferences and click the Download tab. Here you can tick “Convert to AIFF file during download” which will have the desired affect. Your .aif files will appear in the download tray folder configured and are then ready to be loaded into MacSpeech Scribe.

Download sample .dss and .ds2 audio files at the end of this blog post …

#UPDATE# As of Express Scribe version 5.30+, the Windows version can now 

play .ds2 files from Olympus and Philips - click here for more details

This is a hot topic in the transcription world currently. The new DSS Pro (.ds2) audio format now in use by default on all the Olympus digital dictaphones: DS-2400, DS-3400, DS-5000 and DS-5000iD. It is a hot topic for a couple of reasons, often a transcriber can not play the new .ds2 audio files because:

1. Transcriptionist has an older Olympus transcription kit (AS-2300 or AS-4000)
2. Transcriptionist uses free Express Scribe software

There are a number of ways to get around this glitch and the options depend on what you have already and what operating system you use. I will try to cover all possible solutions, if I miss one please let me know and I will update this post. What I will say right from the outset is that these solutions are work arounds for typists who choose not to stay up-to-date with the latest software. By purchasing an Olympus AS-5000 transcription kit (or just the DSS Player Pro transcription module software AS-5002 if you already own an RS-28 Olympus foot pedal) all these issues will go away. The latest DSS Player Pro transcription module is fully compatible with the DSS Pro (.ds2) audio files.

So let me try and cover all options for those who do not have the latest DSS Player Pro transcription module.

Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac or Windows User – Typist with Olympus AS-4000 transcription kit on Windows

The AS-4000 transcription kit comprised a foot pedal, headset and DSS Player Pro version 4 transcription module software. Using the DSS Player Pro version 5 software which comes with the DS-3400/DS-5000/DS-5000iD the DSS Player Pro version 4 transcription module can be updated, free of charge, to DSS Player Pro version 5 transcription module. Thereby giving you a transcription kit compatible with the new .ds2 audio files. However, you must have an RS-28 transcription foot pedal, the older RS-26 transcription foot pedal will not function with DSS Player Pro version 5 transcription module. The upgrade will generate a new licence key specifically for the DSS Player Pro version 5 transcription module. You must write this licence key down and keep it safe. I suggest write it on a post-it note and keep it with the DSS Player Pro version 4 software CD and licence key.

Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac User – Typist with Olympus AS-2300/AS-4000 transcription kit on Mac

As you will likely already know, the functionality of the DSS Player Version 7 Plus on the Mac lacks some of the functionality of the DSS Player Pro v5 software for Windows. One key feature missing is the ability to set Classic Mode on your Pro Series recorder through the Mac software, this can only be done using the Windows dictation module. Therefore you will either need a Windows machine to install the DSS Player Pro v5 dictation module to change the default recording mode on your dictaphone or if you run Windows on your Mac using virtualisation software (VMWare Fusion, Parrallels, VirtualBox) you can set it using your Windows virtual machine.

If you do not have a Windows machine available your options are: 1. Upgrade your transcription kit to an AS-5000 or 2. Auto convert on download all dictation recorded on your DS-3400/DS-5000/DS-5000iD to .aif format which can be transcribed by older Olympus transcription kits on Mac. On your Mac select Preferences and then click the Download tab. Then tick “Convert to AIFF file during download”, see below.

Dictation with Olympus DS-2400 – Typist with Olympus AS-2300 transcription kit on Windows

The AS-2300 transcription kit comprised a foot pedal, headset and DSS Player Standard version 4 transcription module software. Using the DSS Player Standard version 5 software which comes with the DS-2400 the DSS Player Standard version 4 transcription module can be updated, free of charge, to DSS Player Standard version 5 transcription module. Thereby giving you a transcription kit compatible with the new .ds2 audio files. However, you must have an RS-28 transcription foot pedal, the older RS-26 transcription foot pedal will not function with DSS Player Standard version 5 transcription module. The upgrade will generate a new licence key specifically for the DSS Player Standard version 5 transcription module. You must write this licence key down and keep it safe. I suggest write it on a post-it note and keep it with the DSS Player Standard version 4 software CD and licence key.

Dictation with Olympus DS-3400/DS-5000/DS-500iD on Windows – Typist with Express Scribe on Windows

For this combination we have a few options:

• Set the recorder (DS-3400/DS-5000/DS-5000iD) to record in .dss format (known as Classic mode) by default instead of .ds2
• Convert the audio from .ds2 to .dss before sending to the typist
• Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)
• Typist purchases the DSS Player Pro version 5 transcription kit (AS-5000)

Set the recorder (DS-3400/DS-5000/DS-5000iD) to record in Classic Mode by default

Using the DSS Player Pro version 5 dictation module it is possible to set the DS-3400/DS-5000/DS-5000iD to record by default in the .dss audio format, this is know as “classic mode”. This is set in the dictation module software itself and the setting uploaded to the recorder. View ourvideo demonstrating how to set Classic Mode.

Convert the audio from .ds2 to .dss before sending to the typist

With the files from the recorder loaded into the DSS Player Pro dictation module it is possible to convert the file format from .ds2 to .dss by simply right-clicking on the file and selecting “Convert Dictation..” and then select the audio format you want to convert to, the choice includes .dss

Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)

This is the cheapest option for the transcription typist. The dictation module software is the same software that comes with the DS-3300/DS-5000/DS-5000iD, this can be installed on a Windows PC and can be used when receiving a .ds2 file simply for audio file conversion to .dss. If you are an independent or outsourced transcription business this is a cost effective solution as the AS-5001 (DSS Player Pro dictation module) is only RRP $160.00 incl. GST. By using the DSS Player Pro version 5 dictation module you can continue to use Express Scribe. Do not be tempted to ask to borrow the software CD that comes with the recorder, the licence is a single user licence and would have been used and registered when the person using the recorder would have installed their software.

Typist purchases the DSS Player Pro version 5 transcription kit (AS-5000)

This is for the serious transcriptionist. The AS-5000 kit comes with all you would need, Olympus RS-28 foot pedal, transcription headset and DSS Player Pro version 5 transcription module. This is the perfect accompaniment to the DS-3400/DS-5000/DS-5000iD recorders and can be set to automatically receive and load transcription from these recorders. All the features available in the dictation module are passed to the transcription module like prioritisation and audio notes. The RRP for the AS-5000 kit in Australia is $525.00 incl. GST – note this kit will accept audio from ALL Olympus digital voice recorders.

Dictation with Olympus DS-2400 – Typist with Express Scribe on Windows

It is not possible to set the DS-2400 to record in “classic mode” like the Pro series dictaphones. So this leaves the transcriptionist with only a couple of options.

• Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)
• Typist purchases the DSS Player Standard version 5 transcription kit (AS-2400)

Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)

As just covered above, this is the cheapest option for the transcription typist. The dictation module software is the same software that comes with the Pro series recorders DS-3300/DS-5000/DS-5000iD and can be installed on a Windows PC for audio file conversion from .ds2 to .dss. If you are an independent or outsourced transcription business this is a cost effective solution as the AS-5001 only RRP $160.00 incl. GST. By using the DSS Player Pro version 5 dictation module you can continue to use Express Scribe.

Typist purchases the DSS Player Standard version 5 transcription kit (AS-2400)

The AS-2400 transcription kit consists of a RS28 USB foot control, headset and DSS Player Standard transcription module. This software is capable of playing .ds2 audio files from the DS-2400 recorder. It can also play audio from the Pro Series recorders (DS-3400, DS-5000, DS-5000iD) however some of the audio functionality is lost when playing through the Standard transcription module.

Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac User – Typist with Express Scribe on Windows

This is were we can take advantage of the generosity of Olympus. With each of the Pro Series recorders comes a single use licence for DSS Player Pro v5 dictation module for Windows and DSS Player Plus v7 for Mac. If the person doing the dictation has a Mac they will use the Mac licence. Meaning their Windows dictation module goes unused. The person dictating therefore has the option of giving this software (and therefore the unused Windows licence key) to his Windows based typist for him or her to use to convert the .ds2 audio from the person dictating to .dss format. The dictation module on Windows has the ability to convert .ds2 to .dss. On a Mac .ds2 can only be converted to .aif files, although .aif is a format that can be used by Express Scribe there is a large file size difference between a .ds2 file and a .aif file, this may cause a problem if emailing the file.

This week I was lucky enough to attend FlyingSoloLIVE, an expo run by the FlyingSolo team held at the Australian Technology Park in Sydney. The day consisted of a number of keynote speeches by well known successful Australian business people and social media experts all aimed to educate and inspire Australian solo and small business people. The event was held as part of the New South Wales Governments Small Business Month.

For the event I decided to take along three very good but very different digital audio recorders. The Olympus WS-450s digital voice recorder, the LiveScribe Pulse SmartPen and loaded on my iPhone an app called iProRecorder. I wanted to see how each performed, which gave the best audio quality and how they lasted during a full day of recording. All my recordings were made in the Theatre Atrium at the Australian Technology Park. I took sample recordings from the back of the theatre (around 90 feet from the stage), the middle (approx. 40 feet back) and from the front row. The event had professional audio visual and the speakers had microphones.

Olympus WS-450S – This is a very new digital voice recorder launched in Australia just last month.  This is the type of digital voice recorder we sell day in/day out on our online store dictate.com.au and is a fantastic all-round performer in the digital voice world. Both Mac and Windows compatible this recorder I recommend typically for single speaker note taking, interviews and small to medium sized meetings. This is not the kind of recorder I would usually recommend for a conference type situation. For this I would generally advise the next models up (WS-550M, WS-560M or DS-55, DS-65) but I was confident that the results would be good. The device was set to SHQ recording mode and records audio in stereo .WMA audio format. The Olympus WS-450S has an RRP of AU$295 incl. GST.

The Olympus WS-450S performed very well and I was impressed, as I always am by Olympus, by the pickup quality of the audio. Staying power was no issue for the recorder and hardly made a dent in its power source which is one AAA battery. There was also no need to stress about how much audio I could squeeze onto the recorder as it has 1Gb of flash memory, even recording on the highest quality audio setting allows for 17 hours plus of recording so five or six one hour sessions were nothing.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

LiveScribe Pulse SmartPen – This is my current favourite gadget. Not only will the LiveScribe Pulse SmartPen record the audio but also allows you to hand write notes in a special note pad as you are recording audio. Your hand written notes can be viewed on your computer (Windows or Mac) and the audio can be played back from any point  just by the click of a mouse or the touch of the pen on any of your hand written words or doodles. These digital hand written notes and audio can be easily shared online. This expo, as well as lectures, conferences, meetings and interviews is exactly what the LiveScribe Pulse SmartPen is designed for so I had high expectations of this gadget. The device was set to High audio quality and the microphone sensitivity set to Automatic -  audio can be exported on a Mac in .aac format. The 2Gb LiveScribe Pulse SmartPen has an RRP of AU$329 incl. GST.

Well well … hands down the best audio recorder of the three the LiveScribe Pulse SmartPen performed brilliantly. Regardless of where I was sat in the conference hall the audio pickup was very very good. Considering that most of the time the pen was laid on the chair next to me or I was writing notes in the LiveScribe Dot Paper pad. Not only do you get amazing audio pickup but the bonus of your handwritten notes as well, so really an amazing package. Like the Olympus, no issues with staying power with hardly a dent in the battery life and with a massive 2Gb of storage I could have recorded all day without a worry. I plan to write a blog post very soon dedicated to the LiveScribe Pulse SmartPen and will include video so you can see the hand written notes in the software on a PC or Mac.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

iProRecorder iPhone App – This is the very first digital voice recorder app I loaded onto my iPhone and it has been used many times to record my notes and the occasional interview. Although iProRecorder can be used for conference/lecture recording as mentioned in the notes in the app store I was skeptical to see how the recorder would cope. The app was set to record in HQ recording mode and records in mono .WAV audio format. iProRecorder is currently AU$3.99 available from iTunes.

Although the audio quality was good the volume of the audio was very low. Using some software like Audacity or WavePad you can easily boost the volume but that adds time and complexity. Just listening to the audio through my computer was a struggle with the audio turned up. I could hear better with headphones connected listening to the audio on the iPhone. Staying power was also an issue, after a morning of recording, checking and sending email and tweeting by around 2pm (my phone was on from 6am) the battery was just about gone. I bought with me a Mophie Juice Pack Air rechargeable battery case to boost the iPhone power and that took my through to the end of the day but without my recording would have been cut short. A little disappointing, I think this app is best used in close proximity interviews and meetings and for lectures in your average sized classroom instead of an auditorium. Via its in built web server the audio can be easily accessed across Wi-Fi from any Windows or Mac computer.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

Discontinued: In the digital note taker range the very pricey but sheek WS-331M finally gets the chop along with the very popular WS-210S, which of course had to happen just as I wrote a huge review on the recorder! Also removed from the product range is the J300 analogue micro cassette dictaphone.

Price Cuts: The J500 analogue micro cassette dictaphone has been dropped to the same price as the axed J300 and is RRP $149.00 incl. GST now. But of note is a huge price cut for the WS-110 digital note taker dropping from RRP $355.00 incl. GST to only RRP $195.00 incl. GST

Launched: As reported in my last blog post “Olympus Australia Revamp Entire WS Series Range Of Digital Voice Recorders” the new replacement WS series digital note takers are now officially launched in Australia and their pricing has been confirmed.

• WS-450S (replaces the WS-210S) – RRP $295.00 incl. GST
• WS-550M (replaces the WS-311M) – RRP $395.00 incl. GST
• WS-560M (replaces the WS-321M & WS-331M) – RRP $495.00 incl. GST

The release of these new recorders came a week earlier than expected.

Already the WS-311M and WS-321M recorders are discontinued and I hear that the WS-210S and WS-331 are close to being retired also in the coming week or so. These massively popular recorders are going to need something pretty special to take their place and here they are:

A complete new range of WS series recorders soon to hit Australia, the WS-450S, the WS-550M and the WS-560M. Yep they look similar, they are a similar size and carry the same features as the old recorders like multiple folders, multiple recording modes and amazing audio pickup. The main differences I can see from my first look are:

• More available memory.
• Retractable or slide out USB connector.
• Battery recharged while USB connected (WS-550M & WS-560M only).

More available memory

Only to be expected as the price of solid state memory falls and becomes more affordable that Olympus cram more into their WS series recorders. By having more memory available the recorders can start to again compete to be multi function devices, not content with being some of the best digital note takers around they can also act as your memory stick for storing your digital media and also, in the case of the WS-550M and WS-560M, will function as your music player.

Maximum recording times for the new WS series recorders:

Olympus WS-450S – 1Gb of built in flash memory

• [ST XQ] mode: 17 h. 20 min – stereo
• [ST HQ] mode: 34 h. 45 min – stereo
• [ST SP] mode: 69 h. 35 min – stereo
• [HQ] mode: 69 h. 35 min – mono
• [SP] mode: 137 h. 00 min – mono
• [LP] mode: 272 h. 25 min – mono

Olympus WS-550M – 2Gb of built in flash memory

• [ST XQ] mode: 34 h. 30 min – stereo
• [ST HQ] mode: 69 h. 40 min – stereo
• [ST SP] mode: 139 h. 25 min – stereo
• [HQ] mode: 139 h. 25 min – mono
• [SP] mode: 247 h. 10 min – mono
• [LP] mode: 544 h. 55 min – mono

Olympus WS-560M – 4Gb of built in flash memory

• [ST XQ] mode: 69 h. 30 min – stereo
• [ST HQ] mode: 139 h. 35 min – stereo
• [ST SP] mode: 278 h. 10 min – stereo
• [HQ] mode: 278 h. 10 min – mono
• [SP] mode: 547 h. 25 min – mono
• [LP] mode: 1,088 h. 05 min – mono

Retractable or slide out USB connector

This is something new and from me something very welcome. The old WS series design, although ingenious, did not lend itself to blokes like me. The units themselves used to pull apart seperating into two pieces, one held the battery the other the USB connector and display unit. The release button which had to be held down while pulling the unit apart was small and for large handed people like me a bit tricky. This new design looks fantastic, its simple and doesn’t require you to have small fingers to operate it successfully. A slide switch on the side of the new WS series models extends out a high speed USB 2.0 connector from the bottom of the unit.

Battery recharge while USB connected

Oh Olympus you were so close to perfection with this one. The WS-550M and WS-560M recorders come with a single rechargeable AAA battery (BR401 is the code if you ever need to order one) which can be recharged by the unit itself when USB plugged to a computer, very handy. What I would have loved to have seen would be the units actually powered by USB, never mind, USB recharge of batteries is a step in the right direction. From a single battery you still get an impressive 15 to 20 hours of recording time (depending on the recording mode selected).

No news as yet on the price of these new Olympus models or their release date. I would expect them to all be available in Australia before the end of August and I would estimate that they will come in at similar pricing to the outgoing WS-210S, WS-311M and WS-321M models.

Olympus Europe press release announcing the new WS series digital voice recorders.

For more information on these and other Olympus voice recorders in Australia contact us via:  twitter.com/dictates – sales@dictate.com.au or on the phone at 1300 787 092

• Small and lightweight
• Very easy to use
• Excellent audio pickup and quality
• Great price point for a quality voice recorder
• Compatible with Dragon NaturallySpeaking v10 Preferred
• Both Windows and Intel Mac compatible
• Fully featured with variable voice activation (VCVA) and low cut noise filtering

These are just a few of its qualities. So lets look a little closer at this recorder and what it can do.

Click image for larger view

What Can It Be Used For?

The Olympus WS-210S is a bit of all rounder when it comes to digital voice recorders. It is excellent for single speaker note taking, but if you are going to use the recorder for this bear in mind it is a notetaker and not a dictaphone, so audio is recorded in one take, unlike a dictaphone which allows you to stop/start rewind/review your audio. So, because it is a one take recorder it makes it excellent for interviews and small meetings (upto 6 to 8 people but this also depends on the location where recorded). The recorder can also be used in lecture and conference situations where the attendee wants to record what is being said. As a general rule of thumb I tend to say if you can hear the audio clearly then so will the recorder. If you are struggling to hear then recorder will also struggle.

How Do I Listen To My Recordings?

You have a few options.

1. The recorder itself has a small speaker built into the back of it, you can play the audio on the recorder through this small speaker. Be warned it doesn’t sound great through the speaker but is ok for checking that you have captured some audio.
2. Using the supplied stereo headset simply plug that (or your iPod headphones) into the earpiece jack in the top of the unit and listen through the headset where the audio quality will sound alot better than the inbuilt speaker.
3. On your Windows computer or Intel Mac using a huge range of audio playing software like Windows Media Player, Player Lite from Olympus,  ExpressScribe, Audacity the list goes on.

What Software Do I Need?

The recorder does not come with software, it doesn’t need any. The device is pure plug-and-play on any Windows computer or Intel Mac. Once connected the recorder becomes an additional drive and a USB mass storage device allowing you to also store files on the recorder. Audio is recorded to any of the five folders on the device and moving the audio off is simply drag and drop from the recorder to your computer. The Olympus WS-210S records its audio in .WMA (Windows Media Audio) format.

I Use A Mac, I Thought Mac’s Couldn’t Play Windows Media Files?

I use a Mac also and am a huge fan. By default .WMA files can not be played on a Mac, however there are a couple of free plugins that will let you play your .WMA audio on your Mac. One is from Microsoft itself and is Windows Media Player, the other is Flip4Mac – both can be downloaded free from the Microsoft for Mac website – www.mactopia.com

Recording Modes

The Olympus WS-210S comes with 6 different recording modes ranging from Long Play (LP) which will give you a huge 138 hours and 30 minutes of recording time down to STereo eXtra high Quality (STXQ) mode which will give you 8 hours and 50 minutes of recording before the internal memory (512Mb) is full. Please don’t be too excited by the huge amount of recording time in LP mode, there has to be a trade off and this comes in terms of audio quality and pickup.

Whenever I speak to people about the recorders I always recommend you record in the highest recording mode you can, this gives you crisp audio and excellent audio pickup. In STXQ mode you may think 8 hours plus is not much but it is generally way longer than the majority of meetings, interviews and lectures will ever go for. If you are concerned about using up the internal memory just move the audio off the recorder and onto your Windows machine or Mac, the USB 2.0 connection will quickly transfer the audio files from the recorder to your computer. Below is a breakdown of the recording modes and recording times in those modes:

• STXQ (Stereo) Mode – 8 hours, 50 minutes
• STHQ (Stereo) Mode – 17 hours, 40 minutes
• STSP (Stereo) Mode -35 hours, 25 minutes
• HQ Mode – 35 hours 25 minutes
• SP Mode – 69 hours 40 minutes
• LP Mode – 138 hours 30 minutes

Microphone Sensitivity For Dictation or Conference/Meeting/Lectures/Interviews

One of the features of the WS-210S is the ability to change the microphone sensitivity. There are two settings, High Sensitivity to opens the mic up to record sound from all around and Low Sensitivity which narrows the directional recording of the microphone.

High Sensitivity should be used for multi speaker recording like interviews and meetings as well as when picking up audio from a distance like when in a lecture or conference. Low Sensitity mode would be used when recording single speaker dictation and note taking. The sensitivity level set on the recorder is clearly visable on the LCD display.

Even Your Computer Can’t Tell The Difference Between The Recorder And You

The audio that the WS-210S produces is recorded in .WMA (Windows Media Audio) format, this is one of the formats accepted by Dragon NaturallySpeaking Preferred version 10 for deferred transcription. This is when you record your dictation away from your computer, so for example on your WS-210S and when you return to your home or office you can play your recorded voice into Dragon and have it transcribe your dictation for you. Dragon NaturallySpeaking relies on the user training the software to recognise their voice by way of voice training. Training involves you reading a number of short text paragraphs to Dragon NaturallySpeaking and the software learns the way that you speak.

I created a small sample audio file on my Olympus WS-210S and played it into Dragon NaturallySpeaking Preferred to show you exactly how it works. The original audio file I used can be downloaded from here: WS210014.WMA or you can listen to the audio by clicking the icon below:

What’s In The Box?

The Olympus WS-210S comes in a snazzy looking black box and contains:

• Olympus WS-210S (obviously)
• 1x AAA Battery
• 1x Stereo Headphones
• 1x USB Extension Cable
• 1x User Guide (in a gazillion languages)

Are There Any Accessories That Go With The Olympus WS-210S?

The only additional options for the WS-210S are a range of microphones for specific tasks (recording phone conversations, noise reduction, tie pin mic) or a rather ugly brown protective case known as the Olympus CS116 WS Series carry case, there used to be a very nice black leather deluxe case for the WS series recorder called the CS115, this has been discontinued. The microphones available are:

• TP7 for recording telephone calls
• ME52W tie clip high sensitivity noise reduction mic
• ME12 noise cancellation mic
• ME15 tie clip mic

So to sum up the WS-210S is an excellent all round digital voice recorder. The only negatives I can find with it are that it is battery operated only, there is no USB power or external power option although on a single AAA it can go for upto 13 hours on STXQ mode using alkaline batteries. The other small niggle is the battery compartment can be fiddly to open if yuo have large fingers like me and some care needs to be taken with the battery cover door when it is open. As long as you remember this you will have a long happy relationship with your Olympus WS-210S.

The Olympus WS-210S, if purchased from an authorised Olympus Voice Australia reseller like Dictate Australia is covered by a 1 year parts and labour warranty. The RRP in Australia is $395 incl. GST.

When you compare them, there were only a few minor differences between the Olympus WS-311M and the Olympus WS-210S. Apart from being different colours, the WS-311M had it’s record button on the side, mimicking the digital dictaphones, as well as an additional stop and play button on the side, the WS-210S only has buttons on the front panel.

The WS-331M and WS-321M also had noise cancellation which was available via the DSS Player software, the WS-210S does not.

There was also a very slight difference in max. record times, this was due to a slightly higher frequency response used by the WS-311M/WS-321M recorders, not enough to be noticeable.

The WS-311M/WS-321M could also direct record to a Windows PC hard drive instead of the onboard memory using the supplied software.

The WS-311M was one of my personal favourite recorders and will be sadly missed, if you can sadly miss a digital voice recorder!

Usually we have an inkling that something is likely to change. We keep a very close eye on the Olympus America and Olympus Europe websites and quite often we can see up-and-coming new models. There appears to be no replacement coming for the WS-311M and the WS-321M so I think it is safe to say we are just going to be left with the WS 210S and a very classy looking piano black Olympus WS-331M in the small digital notetaker class.

This blog post was written using MacSpeech Dictate – Voice Recognition of Intel Mac

Unusually the DS-2400 is not black, like the other two digital dictaphones released earlier this year (the DS-5000 and DS-3400) but is does support the new DSS Pro digital audio format (which creates .ds2 audio files) which Olympus are going for in a big way.

The Olympus DS-2400 is the cheapest in the digital dictaphone range so you lose the snazzy cradle and the battery life needs to be monitored and maintained by the user. But the for people converting from analogue tape dictaphones or replacing an ageing DS-2300 you will be very happy with the DS-2400.

Rewind and review of your notes is simple using the metal rocker switch on the side. Audio can also be inserted and edited on the recorder itself. Please note though that the DS-2400 only records in .ds2 audio format. This is fine if your in house typist has an AS-2400 (not yet available in Australia) or AS-5000 transcription kit or if you outsource your transcription to one of Australia’s larger transcription businesses like our sister company The Transcription People. However smaller transcription services may have issues with the .ds2 audio format so check with them first. It is NOT possible to convert the DSS Pro (.ds2) audio to DSS Classic (.dss) files using the included DSS Player Standard (Windows) and DSS Player (Mac) for the DS-2400. The convert .ds2 to .dss and/or .wma feature is only available with the dictation module that comes with the DS-3300 and DS-5000 models.  To be honest the last thing you should be doing is converting your audio files before your send them away for transcription.

For people who are looking to replace an older DS-2300 digital voice recorder with a DS-2400 and who already have an AS-2300 transcription kit in the office all is not lost. The software with the DS-2400 will allow you to upgrade one AS-2300 kit to an AS-2400 kit for free, keeping your transcription kit compatible with older recorders and the new DS-2400. There are a couple of very important steps while doing this, please email us for advice if you plan to do this: sales@dictate.com.au

Click here for the Olympus FAQ page for the DS-2400

If you are looking for a bargain digital voice recorder which is ideal for large boardroom meetings, focus group, interviews, team meetings or even just your own notes then now would be a good time to jump in and grab one at this new low price. This model will be discontinued shortly but will still be covered by the Australia Australia 1 year warranty (just make sure you buy one from an authorised Olympus Voice Australia reseller).

New Olympus DS-55 Stereo Mic

Only two weeks ago we reported on the end of life for the DS-50 which has been superseded by the new Olympus DS-65. The DS-30 and DS-40 are going the same way with a new Olympus DS-55 model due to arrive in Australia we hope in the next few weeks. We hope because the DS-30 is a very popular recorder and to be left hanging with just a pricey DS-65 could cause some consumer pain. In usual Olympus style, they are starting to become the Apple of the voice recorder world with no leaks and just suprise announcements, we found out when we tried to restock some DS-30s and found out they were no more. No news yet either on the DS-55, we have no idea of its RRP or release date we just assume that it is coming soon. More on the Olympus DS-55 when we have more news on, as a teaser check out the beatiful image to the left of the sleek silver stereo mic topping off the soon to arrive DS-55.

New Olympus DS-3400 Digital Dictaphone

The Olympus DS-3400 is expected to be released for sale sometime in the week starting 8th June, 2009.

So what do we know about this new sleek black recorder. Well, it seems to be the replacement for the DS-3300 which was phased out earlier this year. Following the same kind of transition path as the DS-4000 to DS-5000 we see a new look, new dictation module (DSS Player Pro v5), the use of the new DSS Player Pro (.ds2) audio format and as with the DS-5000 a free upgrade if you have an AS-2300 transcription kit to an AS-2400 transcription kit, which is as yet not available in Australia (these are expected when the DS-2300 gets a bump upto DS-2400).

The DS-3400 will have support for external media memory cards, both SD and SDHC and will come with a whopping 1Gb SD card, which is alot of dictation. Like its big brother, the DS-5000, the DS-3400 will not only cope perfectly with single speaker notes and letters but should alos be good for your team meetings or focus groups making it quite an all rounder.

Security is also a feature included in the DS-3400 with file encryption available and also the device is capable of being locked via password protection, something essential for the medical and legal people out there.

Also improved are the control buttons embedded along the side within a smart chrome strip which make control of the unit a breeze.

No news on official pricing as yet, but as soon as we know I will update this entry.

Some surprising news out of Olympus Australia yesterday, the Olympus DS-50 digital voice recorder which was perfect for large meetings and focus groups has been discontinued in Australia and replaced with a new model the Olympus DS-65.

With the demise of the DS-50 I would assume that the days are numbered also for the popular DS-30 and DS-40 recorders, likely they will both be replaced when the DS-55 comes down under in the near future.

From the outside the blue DS-65 looks the same as the DS-50, same size, same fantastic stereo mic tagged on the top. The difference between the models lies in the internals. Some of the key differences with the Olympus DS-65 are:

• 2Gb of internal memory (double that of the DS-50 which had 1Gb)
• Max. recording time of 33hours 50mins on the highest quality recording mode STXQ
• Support for Audible .aa audio format for audio books

The Olympus DS-65 comes in at the same RRP as the DS-50 which is currently $795 incl. GST and is available now from Dictate Australia and other official Olympus Australia distributors.

Here are the full specifications for the Olympus DS-65…

Storage Media
Internal memory    2 GB

USB functionality
USB storage class    Hi speed

Display
Display Backlit    Yes

Recording Mode
Recording format    WMA (recording), WMA / MP3
LP    530 h 50 min
SP    266 h 50 min
HQ    135 h 30 min
STSP    135 h 30 min
XHQ    67 h 40 min
STHQ    33 h 50 min

Sampling frequency
STXQ    44.1 kHz / 128 kbps
STEREO HQ    44.1 kHz / 64 kbps
STEREO SP    22 kHz 32 kbps
HQ    44.1 kHz / 32 kbps
SP    22 kHz / 16 kbps
LP    8 kHz / 8 kbps

Overall frequency response
STXQ    50 – 19.000 Hz
STHQ    50 – 16.000 Hz
STSP    50 – 9.000 Hz
HQ    50 – 13.000 Hz
SP    100 – 8.000 Hz
LP    100 – 3.000 Hz

Data organisation
Folder voice:    5 + Music (variable)
Files per folder:    200 / Variable (Music)
Folder Audible:    1
Temp mark:    Yes

Record & Playback function
Rec Monitor:    Yes
File move:    Yes
VCVA recording:    Yes VCVA (voice activation) for hands free recording
Voice filter:    Yes
Index:    Up to 16 in one file
Noise canceling function:    Yes
Cue/Review:    Yes
Fast forward and rewind:    Yes
Erase function:    all / single / lock file
Playback speed:    Adjustable (50 – 200%)
EUPHONY:    Yes
Zoom Mic. Setting (DVM):    Yes
Skip Playback:    Yes
Alarm playback:    Yes, of preset file
Repeat playback:    Yes
Continuous playback:    Yes
Noise canceling feature:    Reduces backround noise

Other Features
Low-cut recording    Yes
Audible support    Yes
Podcast support    Yes
Voice feedback / guidance    Yes
Remote Control for DS-30/40/50    Yes

Interfaces Input
Microphone sensitivity    Dictation / Conference / Lecture
Microphone jack    3.5 ø mm / Impedance, 1.4 kΩ
PC interface    USB Cable

Interfaces Output
Speaker    Built-in ø23 mm round dynamic speaker
Max. working output    250 mW or more (8 Ω speaker)
Earphone jack    3.5 ø mm jack, impedance 8Ω or more

Power Supply
Power Supply    2 AAA Batteries, Plug-in power system
Alkaline battery life    Recording: 32 h

Playback: Approx. 28 hours

Dimensions
Weight    80 g (incl. alkaline batteries)
WxHxD    111 x 37.5 x 16 mm (with microphone)

Why was I surprised by this? Well, apart from the fact that the site rarely changes, with Dictate Australia being one of Olympus’ top online resellers we thought we might have, you know, been told!

Here is some information I have gleaned so far. Nobody seems to know when this is coming to Australia, I would estimate towards the end of Q3 2009, but this is just a guess, nothing official from Olympus Voice as yet.

Pricing is also a guessing game, I have the recorder on my site at an estimated RRP of $540 incl. GST, this is going from the RRP on the Olympus America website. My thoughts are that it will be around the same price as the DS-2300 model which is due to be replaced shortly by the DS-2400. Time will tell and there will be updates here as soon as I know.

A quick skim through the specs the things that jump out at me are: there is no cradle as there is no power option, this one runs on batteries only. As is the trend at Olympus this will record in the DS2 (DSS Pro) format although the recorder comes with DSS Pro software so “classic mode” may be available. There is no slider on the side like the DS-5000, instead there are push buttons, similar to the old DS-3300.

More news as and when it comes from Olympus on the new digital dictaphone …

The TP-7 telephone pickup mic from Olympus is a microphone that can be used with any Olympus digital voice recorder to easily record phone conversations. It can be used with any phone – mobile, office phone even a pay phone.

Olympus TP-7 Telephone Pickup Mic

The TP-7 connects via the jack plug to any Olympus digital voice recorder, the other end fits in your ear like a iPod earbud. It then sits neatly between the phone and your ear while you hold the conversation. It can directly pickup the audio from the phone speaker usually held to your ear and also from your spoken words all recorded easily to the voice recorder.

Quite a neat gadget from Olympus and a popular product with journalists. Officially this works only with Olympus voice recorders but I have heard of people with Sony’s using it also.

Philips 9162 Telephone Pickup Mic

Philips has something similar and is called the 9162 telephone pickup mic. Slightly cheaper than the Olympus it comes in a nifty pouch with spare ear bud cushions and a retractable cord. It follows the same principal by fitting in your ear making it compatible with any phone you use.

The Philips 9162 can be used with the Philips Digital Pocket Memo (DPM) series, Philips Digital Voice Tracer (DVT) series, analog pocket memos and the Philips 955 conference recording system.

The previous audio format used by its predecessor the Olympus DS-4000 produced audio files with the extension .dss, this audio format was shared between a few of the leading digital voice manufacturers like Olympus and Philips and had been around for a while. Third party voice developers like the Australian NCH company had developed software which could easily play that audio format on a PC and so they and others created software which could use that format. Of note was their highly popular free digital transcription software called Express Scribe.

What we have found lately is the users of the DS-5000 recorders who are utilising the smaller outsource transcription companies are having issues as Express Scribe and other free transcription software is not able to play the DSS Pro .ds2 audio files. Of course for the larger Australian outsource transcription businesses like our sister company The Transcription People this is not an issue.

No need to panic, there is a way around this. Although the DS-5000 by default records in DSS Pro it can be changed to record in the older DSS .dss format, this is called Classic Mode. Setting the DS-5000 to Classic Mode is done via the DSS Pro Dictation Module software and not on the recorder itself. I spent plenty of time trawling through the onboard menus on my DS-5000iD before I did the sensible thing and read the manual!

If you are using a smaller outsource transcription business or your in house typing team uses the older Olympus transcription kits then I would suggest you switch your DS-5000 to classic mode until such time as they have updated their software to the DSS Pro transcription module or purchased a new Olympus AS-5000 digital transcription kit.

For the eager Olympus price watchers out there, which is probably just me, you would have noticed that in their price changes on 1st February 2009 Olympus set the RRP of the DS-3300 to the same as the DS-2300, this was to run out their remaining stock.

This now leaves only two digital dictaphones in the current Olympus voice range, the low end DS-2300 and the top end, new design with new software DS-5000 & DS-5000iD models.

My suspicion is that the DS-2300′s days are also now numbered. We have already seen the DS-2400 on the Olympus America website for some time now, as soon as that arrives in Australia we will see the end of the DS-2300 and it’s accompanying AS-2300 digital transcription kit. When in 2009 will that be? No specific date as yet but our guess would be within the next three months so Q2 2009.

Also discontinued was the VN-3100PC, no tears shed over that decision. It was not one of my favourite voice recorders. We are still waiting patiently for the new VN-3500PC and VN-5500PC note takers to appear.

The digital voice recorder world in Australia has long been dominated by Olympus Voice and closely shadowed by Philips Dictation with the likes of Sony and Panasonic tagging along for the ride. Currently there is a resurgence in sales of digital voice recorders and dictaphones as die hard analogue users find they can no longer replace their antiquated tape recorders with something that whirs and clicks and the younger generation are finding out that they no longer need to stay awake during lectures, they can just record it for later reference.

We are also seeing digital voice recorders appearing in the non traditional work place environments. We recently sent a trial recorder over to the rescue crew at Perth airport where they plan to have recorders around the neck of rescuers during an emergency so they can analyse what happens during a rescue situation. Financial advisers use them to record client adviser meetings to cover themselves for compliance and for a record of what was actually recommended to clients in case a review needs to be made some years down the track. Lecturers place them on the lecturn and make the audio available via websites and podcasts to people who missed or couldn’t make their lecture. There is a wide and varied reason for using a digital voice recorder or dictaphone in your life or business.

Voice recognition has also advanced in recent years. Now we have speech recognition software for Windows (Dragon NaturallySpeaking) and also for Mac (MacSpeech Dictate). They both share the same highly successful Dragon voice recognition engine from Nuance whose accuracy is astounding. Again appealing to a wide and varied audience from the home student talking their essays, professionals dictating letters, notes and emails and also the physically disabled who can now control their entire PC using the power of voice.

In this blog we plan to bring you the latest news from the digital voice world, reviews and demos of products and handy hints and tips to help you get the most out of whatever digital voice product you use.