NCH Software recently outed a new release of the worlds most popular free transcription software for Windows, Express Scribe, which is finally compatible with DSS Pro audio file formats, better known as .ds2 files. Not only that but NCH claims that Express Scribe is compatible with both Phillips DSS Pro and Olympus DSS Pro audio files (yes there is a difference even though DSS Pro is supposed to be a standard).

From Olympus the DSS Pro (.ds2) audio files are created on their Pro range of digital dictaphones (DS-5000, DS-3400 and DS-2400) and has caused some issues for many small outsource transcription businesses who were aggrieved to actually spend money and buy the appropriate software to either play or convert these audio files to load into pre version 5.30 Express Scribe. How to convert .ds2 audio files to play in Express Scribe has been covered in an earlier blog post of ours (one of our most popular posts) – click here

Great move by NCH although it did take some time to get there, the rejoicing from the transcription world will be huge. Easily one of the best if not the best transcription software out there, Express Scribe continues to dominate the transcription world and rightly so. Come on NCH, let us pay for this software

As yet .ds2 can only be played by Express Scribe on Windows. The Mac version (as of version 5.32) remains without .ds2 support.

Click here to keep an eye on Express Scribe versions – both Mac and Windows

Click here to download a sample Olympus .ds2 audio file to test your Express Scribe

Unusually the DS-2400 is not black, like the other two digital dictaphones released earlier this year (the DS-5000 and DS-3400) but is does support the new DSS Pro digital audio format (which creates .ds2 audio files) which Olympus are going for in a big way.

The Olympus DS-2400 is the cheapest in the digital dictaphone range so you lose the snazzy cradle and the battery life needs to be monitored and maintained by the user. But the for people converting from analogue tape dictaphones or replacing an ageing DS-2300 you will be very happy with the DS-2400.

Rewind and review of your notes is simple using the metal rocker switch on the side. Audio can also be inserted and edited on the recorder itself. Please note though that the DS-2400 only records in .ds2 audio format. This is fine if your in house typist has an AS-2400 (not yet available in Australia) or AS-5000 transcription kit or if you outsource your transcription to one of Australia’s larger transcription businesses like our sister company The Transcription People. However smaller transcription services may have issues with the .ds2 audio format so check with them first. It is NOT possible to convert the DSS Pro (.ds2) audio to DSS Classic (.dss) files using the included DSS Player Standard (Windows) and DSS Player (Mac) for the DS-2400. The convert .ds2 to .dss and/or .wma feature is only available with the dictation module that comes with the DS-3300 and DS-5000 models.  To be honest the last thing you should be doing is converting your audio files before your send them away for transcription.

For people who are looking to replace an older DS-2300 digital voice recorder with a DS-2400 and who already have an AS-2300 transcription kit in the office all is not lost. The software with the DS-2400 will allow you to upgrade one AS-2300 kit to an AS-2400 kit for free, keeping your transcription kit compatible with older recorders and the new DS-2400. There are a couple of very important steps while doing this, please email us for advice if you plan to do this: sales@dictate.com.au

Click here for the Olympus FAQ page for the DS-2400

New Olympus DS-3400 Digital Dictaphone

The Olympus DS-3400 is expected to be released for sale sometime in the week starting 8th June, 2009.

So what do we know about this new sleek black recorder. Well, it seems to be the replacement for the DS-3300 which was phased out earlier this year. Following the same kind of transition path as the DS-4000 to DS-5000 we see a new look, new dictation module (DSS Player Pro v5), the use of the new DSS Player Pro (.ds2) audio format and as with the DS-5000 a free upgrade if you have an AS-2300 transcription kit to an AS-2400 transcription kit, which is as yet not available in Australia (these are expected when the DS-2300 gets a bump upto DS-2400).

The DS-3400 will have support for external media memory cards, both SD and SDHC and will come with a whopping 1Gb SD card, which is alot of dictation. Like its big brother, the DS-5000, the DS-3400 will not only cope perfectly with single speaker notes and letters but should alos be good for your team meetings or focus groups making it quite an all rounder.

Security is also a feature included in the DS-3400 with file encryption available and also the device is capable of being locked via password protection, something essential for the medical and legal people out there.

Also improved are the control buttons embedded along the side within a smart chrome strip which make control of the unit a breeze.

No news on official pricing as yet, but as soon as we know I will update this entry.

The previous audio format used by its predecessor the Olympus DS-4000 produced audio files with the extension .dss, this audio format was shared between a few of the leading digital voice manufacturers like Olympus and Philips and had been around for a while. Third party voice developers like the Australian NCH company had developed software which could easily play that audio format on a PC and so they and others created software which could use that format. Of note was their highly popular free digital transcription software called Express Scribe.

What we have found lately is the users of the DS-5000 recorders who are utilising the smaller outsource transcription companies are having issues as Express Scribe and other free transcription software is not able to play the DSS Pro .ds2 audio files. Of course for the larger Australian outsource transcription businesses like our sister company The Transcription People this is not an issue.

No need to panic, there is a way around this. Although the DS-5000 by default records in DSS Pro it can be changed to record in the older DSS .dss format, this is called Classic Mode. Setting the DS-5000 to Classic Mode is done via the DSS Pro Dictation Module software and not on the recorder itself. I spent plenty of time trawling through the onboard menus on my DS-5000iD before I did the sensible thing and read the manual!

If you are using a smaller outsource transcription business or your in house typing team uses the older Olympus transcription kits then I would suggest you switch your DS-5000 to classic mode until such time as they have updated their software to the DSS Pro transcription module or purchased a new Olympus AS-5000 digital transcription kit.