Well, all official Olympus resellers will also sell spare parts, the trick is knowing what that spare part is called. In this post I will go through everything that is in the box and show you the part numbers and their RRP (in Australia) to give you an idea if you really should have looked after that part a bit more carefully. When you open the Olympus branded shoe box that contains your new DS-5000 or DS-5000iD everything inside can be replaced except for the recorder itself. So apart from the recorder what you will find inside are:

CR10 – Docking Station for Olympus DS-5000 – RRP AU$95 incl. GST

This black dock acts as the interface between your recorder and your PC or Mac. Be warned though this replacement part is only the dock, the cables which connect to it are separate Olympus parts. The dock allows charging of the DS-5000 and also the USB connection to your computer.

The CR10 dock can also be used with the Olympus DS-3400 but will not charge batteries in the DS-3400.

BR403 – Ni-MH Rechargeable Battery Pack – RRP AU$45 incl. GST

These are the Olympus rechargeable nickel-metal hydride batteries which come with your Olympus DS-5000.

Over time your batteries may get tired from constant use or you may prefer to have a spare set of rechargeables on hand, if so this is the part for you.

These batteries also fit the older Olympus DS-4000 digital dictaphone.

A513 – 5v AC Power Adaptor – AU$59 incl. GST

The power supply for your Olympus DS-5000. This connects directly to the back of the CR10 dock or into the DS-5000 itself, this is the part you need if you want to have a spare power supply to take on business trips with your or to keep at home.

Make sure you buy this from an Australian reseller other you may end up with a plug which is not compatible with Australian wall sockets.

KP21 – miniA-B USB Cable – AU$59.50 incl. GST

This cable is essential, it is the USB cable which directly plugs into the CR10 dock or into the Olympus DS-5000 directly and connects your recorder to your Mac or PC. If you store your audio on the internal memory then without this cable you will not be able to access your digital audio files other than playing them back on the recorder itself. Just a tip, if you are away and have forgotten your KP21 and you have urgent dictation stored on the internal memory that you need to send to your secretary or transcription service, copy the dictation to the removeable SD memory card. Finding an SD card reader will be much easier to find than a KP21, anywhere in the world.

AS5001 – DSS player Pro v5 Dictation Module CD-ROM – AU$145 incl. GST

The all important software, the software which on Windows works much of the magic behind the Olympus DS-5000; Auto send of dictation by FTP, onto a network drive or via email. Audio editing, file encryption, file conversion, recorder settings and much more are all controlled using this software. On the Mac this disk contains the DSS Player Plus v7 software. Most importantly though this CD-ROM includes a single install licence key, one for a Windows install and one for a Mac install. Maybe you have a new PC and can’t find the original software disk or more often the case the licence key then this part is for you. Please remember you can still get audio off the DS-5000 without this software, on both Mac and Windows the software just adds all the functionality. The CD also holds a PDF copy of the DS-5000 manual, so if you are looking for that it’s on the CD. If you just need the manual, email me I will send you a PDF copy.

CS-119 Carry Case for Olympus DS-5000 – AU$55 incl. GST

This part is the carry case which keeps your Olympus DS-5000 free from dirt and scratches and over time can become a bit tatty.

If you need a replacement look for the CS-119.

That covers all the parts that come with your Olympus DS-5000 or DS-5000iD digital dictaphone. If you lose something it can be replaced, please make sure you always get your parts from Authorised Olympus Australia Professional reseller, which of course is what we are.

As usual, any questions or comments please post them here or tweet us @dictates. All these parts are available in Australia from Dictate Australia – Olympus Gold Professional Reseller

Olympus Imaging who this year took over the distribution of Olympus voice products in Australia have recently allocated Gold and Platinum status to a select few Olympus resellers Australia wide. This restricts the number of resellers able to sell the Pro range of digital dictation and transcription products and software; the DS-5000, DS-3400 recorders and the AS-5000 transcription kit and AS-5002 transcription module software. We at Dictate Australia are proud to have become a Gold Olympus partner.

What does this mean this to the resellers. Well not much has changed for most of us, we are required to keep a healthy stock of all Pro line recorders and we are all required to be trained in the Pro recorders and software, all of which we already are. We also have more direct access to our own personal Olympus representative who can assist us and you in making sure you get the right solution for your business. Your business could be a one person shop with outsourced transcription or a large hospital or legal practice with offices around the country, both Dictate Australia and Olympus will be there to help you plan for your needs.

As we are based on the NSW Central Coast, our office is in Erina, we are able to offer demo’s of the Olympus products in our office, just call to arrange a time. If you are in Sydney we can arrange to come to you for a demo and a chat, of course this is all obligation free and there is no hard sell (I am personally not a fan of hard sell as I will buy anything if subjected to it – I currently own several time shares in Spain and frequently change my phone/internet/gas/electric provider when they come knocking at my door ), this is just an opportunity for you to have a hands on look and feel and a chat about how the recorders and transcription kits work.

As we are a national reseller for Olympus those of you outside Sydney don’t lose out either. We are available as always by phone for advice and information at any time, if you have a question about any aspect of dictation or transcription just give us a call. We can also support you remotely using our direct connect support software can connect to your PC or Mac and help you with any issues. We run both Windows (XP, Vista, 7) and Mac in the office.