This is a hot topic in the transcription world currently. The new DSS Pro (.ds2) audio format now in use by default on all the Olympus digital dictaphones: DS-2400, DS-3400, DS-5000 and DS-5000iD. It is a hot topic for a couple of reasons, often a transcriber can not play the new .ds2 audio files because:

1. Transcriptionist has an older Olympus transcription kit (AS-2300 or AS-4000)
2. Transcriptionist uses free Express Scribe software

There are a number of ways to get around this glitch and the options depend on what you have already and what operating system you use. I will try to cover all possible solutions, if I miss one please let me know and I will update this post. What I will say right from the outset is that these solutions are work arounds for typists who choose not to stay up-to-date with the latest software. By purchasing an Olympus AS-5000 transcription kit (or just the DSS Player Pro transcription module software AS-5002 if you already own an RS-28 Olympus foot pedal) all these issues will go away. The latest DSS Player Pro transcription module is fully compatible with the DSS Pro (.ds2) audio files.

So let me try and cover all options for those who do not have the latest DSS Player Pro transcription module.Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac or Windows User – Typist with Olympus AS-4000 transcription kit on Windows

The AS-4000 transcription kit comprised a foot pedal, headset and DSS Player Pro version 4 transcription module software. Using the DSS Player Pro version 5 software which comes with the DS-3400/DS-5000/DS-5000iD the DSS Player Pro version 4 transcription module can be updated, free of charge, to DSS Player Pro version 5 transcription module. Thereby giving you a transcription kit compatible with the new .ds2 audio files. However, you must have an RS-28 transcription foot pedal, the older RS-26 transcription foot pedal will not function with DSS Player Pro version 5 transcription module. The upgrade will generate a new licence key specifically for the DSS Player Pro version 5 transcription module. You must write this licence key down and keep it safe. I suggest write it on a post-it note and keep it with the DSS Player Pro version 4 software CD and licence key.

Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac User – Typist with Olympus AS-2300/AS-4000 transcription kit on Mac

As you will likely already know, the functionality of the DSS Player Version 7 Plus on the Mac lacks some of the functionality of the DSS Player Pro v5 software for Windows. One key feature missing is the ability to set Classic Mode on your Pro Series recorder through the Mac software, this can only be done using the Windows dictation module. Therefore you will either need a Windows machine to install the DSS Player Pro v5 dictation module to change the default recording mode on your dictaphone or if you run Windows on your Mac using virtualisation software (VMWare Fusion, Parrallels, VirtualBox) you can set it using your Windows virtual machine.

If you do not have a Windows machine available your options are: 1. Upgrade your transcription kit to an AS-5000 or 2. Auto convert on download all dictation recorded on your DS-3400/DS-5000/DS-5000iD to .aif format which can be transcribed by older Olympus transcription kits on Mac. On your Mac select Preferences and then click the Download tab. Then tick “Convert to AIFF file during download”, see below.

Dictation with Olympus DS-2400 – Typist with Olympus AS-2300 transcription kit on Windows

The AS-2300 transcription kit comprised a foot pedal, headset and DSS Player Standard version 4 transcription module software. Using the DSS Player Standard version 5 software which comes with the DS-2400 the DSS Player Standard version 4 transcription module can be updated, free of charge, to DSS Player Standard version 5 transcription module. Thereby giving you a transcription kit compatible with the new .ds2 audio files. However, you must have an RS-28 transcription foot pedal, the older RS-26 transcription foot pedal will not function with DSS Player Standard version 5 transcription module. The upgrade will generate a new licence key specifically for the DSS Player Standard version 5 transcription module. You must write this licence key down and keep it safe. I suggest write it on a post-it note and keep it with the DSS Player Standard version 4 software CD and licence key.

Dictation with Olympus DS-3400/DS-5000/DS-500iD on Windows – Typist with Express Scribe on Windows

For this combination we have a few options:

• Set the recorder (DS-3400/DS-5000/DS-5000iD) to record in .dss format (known as Classic mode) by default instead of .ds2
• Convert the audio from .ds2 to .dss before sending to the typist
• Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)
• Typist purchases the DSS Player Pro version 5 transcription kit (AS-5000)

Set the recorder (DS-3400/DS-5000/DS-5000iD) to record in Classic Mode by default

Using the DSS Player Pro version 5 dictation module it is possible to set the DS-3400/DS-5000/DS-5000iD to record by default in the .dss audio format, this is know as “classic mode”. This is set in the dictation module software itself and the setting uploaded to the recorder. View ourvideo demonstrating how to set Classic Mode.

Convert the audio from .ds2 to .dss before sending to the typist

With the files from the recorder loaded into the DSS Player Pro dictation module it is possible to convert the file format from .ds2 to .dss by simply right-clicking on the file and selecting “Convert Dictation..” and then select the audio format you want to convert to, the choice includes .dss

Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)

This is the cheapest option for the transcription typist. The dictation module software is the same software that comes with the DS-3300/DS-5000/DS-5000iD, this can be installed on a Windows PC and can be used when receiving a .ds2 file simply for audio file conversion to .dss. If you are an independent or outsourced transcription business this is a cost effective solution as the AS-5001 (DSS Player Pro dictation module) is only RRP $160.00 incl. GST. By using the DSS Player Pro version 5 dictation module you can continue to use Express Scribe. Do not be tempted to ask to borrow the software CD that comes with the recorder, the licence is a single user licence and would have been used and registered when the person using the recorder would have installed their software.

Typist purchases the DSS Player Pro version 5 transcription kit (AS-5000)

This is for the serious transcriptionist. The AS-5000 kit comes with all you would need, Olympus RS-28 foot pedal, transcription headset and DSS Player Pro version 5 transcription module. This is the perfect accompaniment to the DS-3400/DS-5000/DS-5000iD recorders and can be set to automatically receive and load transcription from these recorders. All the features available in the dictation module are passed to the transcription module like prioritisation and audio notes. The RRP for the AS-5000 kit in Australia is $525.00 incl. GST – note this kit will accept audio from ALL Olympus digital voice recorders.

Dictation with Olympus DS-2400 – Typist with Express Scribe on Windows

It is not possible to set the DS-2400 to record in “classic mode” like the Pro series dictaphones. So this leaves the transcriptionist with only a couple of options.

• Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)
• Typist purchases the DSS Player Standard version 5 transcription kit (AS-2400)

Typist purchases the DSS Player Pro version 5 dictation module (AS-5001)

As just covered above, this is the cheapest option for the transcription typist. The dictation module software is the same software that comes with the Pro series recorders DS-3300/DS-5000/DS-5000iD and can be installed on a Windows PC for audio file conversion from .ds2 to .dss. If you are an independent or outsourced transcription business this is a cost effective solution as the AS-5001 only RRP $160.00 incl. GST. By using the DSS Player Pro version 5 dictation module you can continue to use Express Scribe.

Typist purchases the DSS Player Standard version 5 transcription kit (AS-2400)

The AS-2400 transcription kit consists of a RS28 USB foot control, headset and DSS Player Standard transcription module. This software is capable of playing .ds2 audio files from the DS-2400 recorder. It can also play audio from the Pro Series recorders (DS-3400, DS-5000, DS-5000iD) however some of the audio functionality is lost when playing through the Standard transcription module.

Dictation with Olympus DS-3400/DS-5000/DS-5000iD Mac User – Typist with Express Scribe on Windows

This is were we can take advantage of the generosity of Olympus. With each of the Pro Series recorders comes a single use licence for DSS Player Pro v5 dictation module for Windows and DSS Player Plus v7 for Mac. If the person doing the dictation has a Mac they will use the Mac licence. Meaning their Windows dictation module goes unused. The person dictating therefore has the option of giving this software (and therefore the unused Windows licence key) to his Windows based typist for him or her to use to convert the .ds2 audio from the person dictating to .dss format. The dictation module on Windows has the ability to convert .ds2 to .dss. On a Mac .ds2 can only be converted to .aif files, although .aif is a format that can be used by Express Scribe there is a large file size difference between a .ds2 file and a .aif file, this may cause a problem if emailing the file.

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This week I was lucky enough to attend FlyingSoloLIVE, an expo run by the FlyingSolo team held at the Australian Technology Park in Sydney. The day consisted of a number of keynote speeches by well known successful Australian business people and social media experts all aimed to educate and inspire Australian solo and small business people. The event was held as part of the New South Wales Governments Small Business Month.

For the event I decided to take along three very good but very different digital audio recorders. The Olympus WS-450s digital voice recorder, the LiveScribe Pulse SmartPen and loaded on my iPhone an app called iProRecorder. I wanted to see how each performed, which gave the best audio quality and how they lasted during a full day of recording. All my recordings were made in the Theatre Atrium at the Australian Technology Park. I took sample recordings from the back of the theatre (around 90 feet from the stage), the middle (approx. 40 feet back) and from the front row. The event had professional audio visual and the speakers had microphones.

Olympus WS-450S – This is a very new digital voice recorder launched in Australia just last month.  This is the type of digital voice recorder we sell day in/day out on our online store dictate.com.au and is a fantastic all-round performer in the digital voice world. Both Mac and Windows compatible this recorder I recommend typically for single speaker note taking, interviews and small to medium sized meetings. This is not the kind of recorder I would usually recommend for a conference type situation. For this I would generally advise the next models up (WS-550M, WS-560M or DS-55, DS-65) but I was confident that the results would be good. The device was set to SHQ recording mode and records audio in stereo .WMA audio format. The Olympus WS-450S has an RRP of AU$295 incl. GST.

The Olympus WS-450S performed very well and I was impressed, as I always am by Olympus, by the pickup quality of the audio. Staying power was no issue for the recorder and hardly made a dent in its power source which is one AAA battery. There was also no need to stress about how much audio I could squeeze onto the recorder as it has 1Gb of flash memory, even recording on the highest quality audio setting allows for 17 hours plus of recording so five or six one hour sessions were nothing.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

LiveScribe Pulse SmartPen – This is my current favourite gadget. Not only will the LiveScribe Pulse SmartPen record the audio but also allows you to hand write notes in a special note pad as you are recording audio. Your hand written notes can be viewed on your computer (Windows or Mac) and the audio can be played back from any point  just by the click of a mouse or the touch of the pen on any of your hand written words or doodles. These digital hand written notes and audio can be easily shared online. This expo, as well as lectures, conferences, meetings and interviews is exactly what the LiveScribe Pulse SmartPen is designed for so I had high expectations of this gadget. The device was set to High audio quality and the microphone sensitivity set to Automatic -  audio can be exported on a Mac in .aac format. The 2Gb LiveScribe Pulse SmartPen has an RRP of AU$329 incl. GST.

Well well … hands down the best audio recorder of the three the LiveScribe Pulse SmartPen performed brilliantly. Regardless of where I was sat in the conference hall the audio pickup was very very good. Considering that most of the time the pen was laid on the chair next to me or I was writing notes in the LiveScribe Dot Paper pad. Not only do you get amazing audio pickup but the bonus of your handwritten notes as well, so really an amazing package. Like the Olympus, no issues with staying power with hardly a dent in the battery life and with a massive 2Gb of storage I could have recorded all day without a worry. I plan to write a blog post very soon dedicated to the LiveScribe Pulse SmartPen and will include video so you can see the hand written notes in the software on a PC or Mac.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

iProRecorder iPhone App – This is the very first digital voice recorder app I loaded onto my iPhone and it has been used many times to record my notes and the occasional interview. Although iProRecorder can be used for conference/lecture recording as mentioned in the notes in the app store I was skeptical to see how the recorder would cope. The app was set to record in HQ recording mode and records in mono .WAV audio format. iProRecorder is currently AU$3.99 available from iTunes.

Although the audio quality was good the volume of the audio was very low. Using some software like Audacity or WavePad you can easily boost the volume but that adds time and complexity. Just listening to the audio through my computer was a struggle with the audio turned up. I could hear better with headphones connected listening to the audio on the iPhone. Staying power was also an issue, after a morning of recording, checking and sending email and tweeting by around 2pm (my phone was on from 6am) the battery was just about gone. I bought with me a Mophie Juice Pack Air rechargeable battery case to boost the iPhone power and that took my through to the end of the day but without my recording would have been cut short. A little disappointing, I think this app is best used in close proximity interviews and meetings and for lectures in your average sized classroom instead of an auditorium. Via its in built web server the audio can be easily accessed across Wi-Fi from any Windows or Mac computer.

• Ease of use:
• Staying power:
• Audio Quality:
• Value for Money:

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“Help” is a comment we have had a few times since the mac daddy of the Olympus digital voice recorder range, the DS-5000 and DS-5000iD was launched late 2008. This new Olympus digital dicataphone, which replaced the sturdy DS-4000, uses the latest DSS (Digital Speech Standard) audio technology known as DSS Pro which produces digital audio files with the extension .ds2

The previous audio format used by its predecessor the Olympus DS-4000 produced audio files with the extension .dss, this audio format was shared between a few of the leading digital voice manufacturers like Olympus and Philips and had been around for a while. Third party voice developers like the Australian NCH company had developed software which could easily play that audio format on a PC and so they and others created software which could use that format. Of note was their highly popular free digital transcription software called Express Scribe.

What we have found lately is the users of the DS-5000 recorders who are utilising the smaller outsource transcription companies are having issues as Express Scribe and other free transcription software is not able to play the DSS Pro .ds2 audio files. Of course for the larger Australian outsource transcription businesses like our sister company The Transcription People this is not an issue.

No need to panic, there is a way around this. Although the DS-5000 by default records in DSS Pro it can be changed to record in the older DSS .dss format, this is called Classic Mode. Setting the DS-5000 to Classic Mode is done via the DSS Pro Dictation Module software and not on the recorder itself. I spent plenty of time trawling through the onboard menus on my DS-5000iD before I did the sensible thing and read the manual!

If you are using a smaller outsource transcription business or your in house typing team uses the older Olympus transcription kits then I would suggest you switch your DS-5000 to classic mode until such time as they have updated their software to the DSS Pro transcription module or purchased a new Olympus AS-5000 digital transcription kit.

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One of the best features of the Philips digital voice tracer (DVT) models is the ability for the end user to update the firmware in the recorder. This is an easy way for Philips to pass on bug fixes and product enhancements to the recorders without the need for return to base saving the consumer considerable time.

The firmware update is very simple. Basically you USB connect your DVT to your PC or Mac and download the .bin firmware file to the recorders root directory. Once it is there select the firmware upgrade through the recorders menu system and Bob’s your uncle, DVT updated with the latest firmware.

Full instructions and the latest firmware release notes are on the Software Downloads page for each DVT on the Philips Dictation Australia website.

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