iDictate – Digital Voice Blog

I was fortunate enough to be invited to a little soirée this week at an intimate bar at Sydney’s trendy, soon to be engulfed by Barangaroo, King Street Wharf. The event was hosted by the happening team from BigHand Australia who are doing things in the legal and dictation world, not just here in Australia but around the world from their UK, US, Canada and Australia offices.

BigHand have developed a system to revolutionise dictation and transcription. With roots firmly planted in the medical and legal niche there really is no stopping BigHand from growing into other sectors. Essentially any business of any size which relies on dictation and transcription can utilise the BigHand software. Viewing some of the testimonials on their Australia website it is clear many are taking the leap as they transition from the technology of 20th century, analogue tapes, to the digital era of the 21st century. But the BigHand system is equally at home with those who have already embraced digital dictation as the dictation and transcription workflow system is just as comfy working with your firms existing fleet of Olympus or Philips pro dictation recorders and transcription kits. More

One of the most common searches that end up with visitors landing on my blog is people looking for a trial version of Dragon Dictate for the Mac. Good idea, it is quite a hefty purchase price for some software that most know little about and therefore the cost vs risk factor is high. A trial version would be a good lead into the software and would allow people to have a play, see how accurate it is and become more comfortable before committing to a purchase. Great idea but alas a free trial version is not available.

As a compromise Nuance have just released to the Mac App Store Dragon Express for a cut down, yet still significant price of $US49.99 (AU$51.99). This app is an excellent introduction into voice recognition on the Mac and is essentially a cut down version of Dragon Dictate 2.5 – Nuance’s flagship speech recognition product for the Mac.

So how does it work?

More

This makes me smile. I’m a Mac person so anyone who supports this platform automatically gets a big tick from me. This is one of the key reasons I am an Olympus reseller, Olympus have been Mac compatible for years and any company that has the foresight to be Mac compatible should give themselves a pat on the back. Just have a look around next time you are at the airport, at a conference or in a university lecture hall, all you see is a mass of glowing Apple logo. Step up NCH Software (I still go to call them NCH Swift Sound from the old days) who have featured regularly in my blog of late. Following on from their recent release of Express Scribe Pro for Windows comes Express Scribe Pro for Mac.

More

A couple of customers recently have had some minor issues using their Olympus DS-5000/DS-5000iD/DS-3400 digital dictaphone on their Mac running Lion (OS X 10.7). The problem experienced was that the device was not automatically recognised by the software when the digital voice recorder was docked or the USB cable attached.

The problem seemed to stem from release 7.2.6 of the Olympus DSS Player Plus software which was built and shipped pre the Lion release. Olympus have now released a patch to version 7.2.8 which makes DSS Player Pro for Mac now fully Lion compatible.

The patch can be downloaded from Olympus directly – click here to download the latest Olympus Voice software updates and patches

Express Scribe from NCH has undergone some major changes over the last few weeks. Not cosmetic changes but under the hood changes which will likely affect you if you have been a long time Express Scribe user, especially if you have gone from an older version to version 5.40.

Gone now in the free version of Express Scribe is support for the following very common file formats:

• .dss from Olympus, Grundig & Philips
• .dvf from Sony
• All video file formats

A large number of other less common audio file formats have been removed from the free version leaving only playback of .MP3, .WAV, .WMA .AIF/.AIFF & .DCT on both Windows and Mac in the free version of Scribe. A full list of audio and video files that will play in the Express Scribe Free & Express Scribe Pro can be found here: NCH Express Scribe Free & Pro File Format Compatibility Chart

I close look at the Express Scribe version history also shows that in version 5.40 free edition “Non-AltoEdge foot pedals should not be available in free version” meaning if you are one of the many people who have purchased a Philips 2310 or 2320 USB foot control  it will no longer work with the free edition at this release level. We actually dropped selling the Philips USB foot pedals for use with Express Scribe a long time ago and have been directing all customers to buy their pedals from the online shop linked to the Express Scribe web site.

There are quite a few changes that I can see will affect a very large number of transcription typists around the world with the update to version 5.40 so my advice would be, buy the software. Express Scribe is an essential tool for any transcription typist, the cost of the software is small (around AU$36, US$35, GBP23) and hey we have all been using it for free for years so it’s the least we can do right.

Click here to buy Express Scribe Plus or click the add to in the right column.

No, is the short answer. Voice or speech recognition software will only successfully work with one spoken voice and that spoken voice, for best results, needs to have trained the software to understand their voice and style of speaking known as creating a voice profile. Most people who use voice recognition software typically pop on a headset and mic and chat away to their Windows PC or Mac and watch as their voice is magically (or using the Dragon voice recognition engine if you don’t believe in magic) converted to text.

Voice recognition is currently going through a spike in popularity, especially since the release of the iPhone 4S running iOS5 with Siri, which has raised awareness of just how good voice recognition technology has evolved over the last couple of years, Nuance being the company leading the way in this technology on Mac, Windows and now inside iOS5 working closely with Apple.

Because of this everyone now has an iPhone which is capable of recording audio and most who need to capture important meetings or interviews also have a high quality digital voice recorder. Dragon NaturallySpeaking Premium and Professional edition on Windows and MacSpeech Scribe on the Mac can take recorded audio and transcribe it, that is only for that single trained person who is speaking. So it is understandable that the leap is often made that if it can transcribe one voice it can transcribe many, not so. The technology is not there yet and in my opinion won’t be for quite some time.

More

Express Scribe, the transcription software from NCH Software is famous the world over with seasoned virtual assistants and also with those looking to start a career in the transcription industry. Why? Well mainly because it’s free but there are also plenty of other compelling factors to this software.

Annalisa Holmes from The Transcription People, one of Australia’s dynamic leading outsource transcription service providers, recently wrote a guest post on the NCH blog detailing how her transcription business has grown over the years and how Express Scribe has been a constant throughout that growth. Now with a plethora of big name Australian blue chips using their services, The Transcription People’s large team of transcription typists and proof readers all use Express Scribe in their daily work.

With the release of Express Scribe 5.40 NCH have introduced a paid option, don’t worry a free version is still available, aimed at the Pro transcription provider and adds compatability with the DSS Pro (.ds2) audio format from Olympus, Philips and Grundig digital dictation recorders as well as video.

Click here to read Annalisa’s guest blog post on the NCH blog.

The Transcription People Pty Ltd is the sister company of Dictate Australia Pty Ltd.

NCH Software recently outed a new release of the worlds most popular free transcription software for Windows, Express Scribe, which is finally compatible with DSS Pro audio file formats, better known as .ds2 files. Not only that but NCH claims that Express Scribe is compatible with both Phillips DSS Pro and Olympus DSS Pro audio files (yes there is a difference even though DSS Pro is supposed to be a standard).

From Olympus the DSS Pro (.ds2) audio files are created on their Pro range of digital dictaphones (DS-5000, DS-3400 and DS-2400) and has caused some issues for many small outsource transcription businesses who were aggrieved to actually spend money and buy the appropriate software to either play or convert these audio files to load into pre version 5.30 Express Scribe. How to convert .ds2 audio files to play in Express Scribe has been covered in an earlier blog post of ours (one of our most popular posts) – click here

Great move by NCH although it did take some time to get there, the rejoicing from the transcription world will be huge. Easily one of the best if not the best transcription software out there, Express Scribe continues to dominate the transcription world and rightly so. Come on NCH, let us pay for this software

As yet .ds2 can only be played by Express Scribe on Windows. The Mac version (as of version 5.32) remains without .ds2 support.

Click here to keep an eye on Express Scribe versions – both Mac and Windows

Click here to download a sample Olympus .ds2 audio file to test your Express Scribe