Congratulations, you finally went out and splurged on the latest and greatest Windows PC or Mac, maybe as an upgrade or maybe because your last machine ceased to be and could no longer keep up with the pressure of daily use. During the long winded transfer of software and restore of data from one to the other you have got stuck on your Olympus software, dictation module or transcription module on Windows, DSS Player Plus if you are on a Mac.
Typically when people upgrade they come across one of these scenarios: Either you can’t find the original Olympus software installation CD or you have the install CD but can’t find your software licence. Sound familiar?
Your software licence is unique to you and only you know the licence key that came with your Olympus transcription kit or digital dictaphone. Olympus do not store or link individual licences to purchases, neither do the resellers. It is therefore very important to keep a copy of your software licence key which is on a square piece of green paper the size of a CD cover. Apologies for the poor quality image of the licence certificate below. Note that the certificate shows the serial numbers for both Windows at the top (RT51 number in this example) and Mac at the bottom (8260 number in this example).
Finding Your Olympus Licence Key – In Your Software
You can also find your licence key through the Olympus software itself. For ODMS R6 (Olympus Dictation Management System) or DSS Player Pro R5, dictation or transcription module, simply click Help then About Dictation Module or About Transcription Module and your software licence key will be displayed as per below:
The software CD for the transcription module and the dictation module, both DSS Player Pro and ODMS, look exactly the same. You licence key itself defines which module you install so by looking at the CD you can not tell, in fact the CD can install either the dictation module or the transcription module depending on what licence key you enter. From your licence key you can tell which software you have, the second letter is D for dictation module and T for transcription module. The third character which is a number defines your version so 5 is DSS Player Pro R5 and 6 is ODMS R6.
- Licence key starts RD5…. – DSS Player Pro R5 : Dictation Module
- Licence key starts RT5…. – DSS Player Pro R5 : Transcription Module
- Licence key starts RD6…. – ODMS R6 : Dictation Module
- Licence key starts RT6…. – ODMS R6 : Transcription Module
On a Mac, the Olympus software is called DSS Player Plus and is the same software regardless of whether it came with a digital voice recorder or transcription kit. There is no concept of a separate transcription or dictation module (yet). Similar to Windows, by selecting DSS Player then About DSS Player will show your licence key number along with your current version of the software.
Olympus Single Install Licence Key
The software supplied with the digital voice recorders, dictaphones and transcription kits is a single install licence. This means it can only be installed and used on one computer, PC or Mac, only. By installing the software and using the same licence key on multiple computers is a breach of licensing and you will be pinged, meaning you will be locked out of the software. So when transferring software from one computer to another you should bear this in mind. It is recommended that you follow these steps:
Make sure you have your licence key before you start the install on the new computer
Do not have your Olympus software running on your old (internet connected) computer
Install your software on your new computer and verify the licence key activates your software
Uninstall the software from your old computer via Add/Remove Programs on Windows and drag to trash from Applications on Mac
I Have My Olympus Licence Key But Can’t Find The Software CD
All Olympus parts are replaceable, of course at a cost. If you have your licence key you will typically have to buy a new licence key just to get the software CD you need. At Dictate Australia we won’t sting you for this, if you need a copy of the software please contact us and we will give you a copy of the software for free. Outside of Australia speak to your local Olympus Professional Audio Reseller and see what they will do for you.
I Have My Olympus Software CD But Can’t Find The Licence Key
In this case, the details above showing how to find your licence key will help you unless of course your computer had died and can no longer be booted to access the licence key from the software. Unfortunately the only way out of this is to buy a new licence key from your favourite Olympus Pro reseller, hopefully us in Australia or contact your countries Olympus outside of Australia. Some of the part numbers you will need are:
DSS Player Pro R5 licences are no longer available in Australia. If you previously had DSS Player Pro installed you will need to update to ODMS. ODMS will work with all Olympus digital voice recorders that use DSS Player Pro. For transcription you will need either an RS-28 or RS-31 USB foot control, RS-26 is no longer compatible.
Mac users : as the software for transcription and dictation is the same on Mac then you should buy the AS-7001 and save yourself some money. AS-7001 will work with your transcription foot pedal (RS-28 or RS-31) on your Mac.
For reference here is the Olympus Australia reference to this issue on their Audio FAQ website : click here